单选题Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）A The printer will print according to specification.B The printer will stop printing immediately.C The printer will take longer to print.D The printer wi

第1题：

A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem? （）

• A、Transfer roller
• B、Paper type
• C、Print head
• D、Fuser

第2题：

A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）

• A、The printer needs to be sent to the manufacturer for maintenance.
• B、The printer’s firmware needs to be updated.
• C、A printer system reset must be performed.
• D、The maintenance page counter must be reset.

第3题：

第4题：

Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）

• A、The network connection is unavailable.
• B、The printer is offline.
• C、The user does not have the proper security permissions.
• D、The print spooler is stopped.

第5题：

The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）

• A、The printer needs to be power cycled to clear the job.
• B、The print server’s queue needs to be checked.
• C、The printer needs to be set to factory defaults.
• D、The user’s workstation needs to be rebooted.

第6题：

Which of the following services processes print requests and sends them to the printer?（）

• A、Printer Driver
• B、Print Spooler
• C、Printer Service
• D、Print Properties

第7题：

A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）

• A、The drum is faulty.
• B、The print buffer is full.
• C、The printer is out of toner.
• D、The fuser is faulty.

第8题：

第9题：

A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）

• A、Use the printer’s clean option.
• B、Replace the printer data cable.
• C、Print the demo page from the printer.
• D、Reinstall the drivers.

第10题：

A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）

• A、The printer fuser assembly needs to be replaced.
• B、The pickup rollers no longer have pickup grip.
• C、Something is stuck inside of the pickup assembly.
• D、The printer needs to have the toner cartridge replaced.