问题:单选题A user reports that their onboard RJ-45 jack is damaged and will no longer function. Which of the following will provide this jack as an alternative to replacing the motherboard?()A Install a USB serial adapterB Connect to a USB hubC Use an external modemD Use an Ethernet card
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问题:单选题A customer states that it takes a while to refresh their display when multitasking and switching between windows, in Windows XP. Which of the following is the BEST way to shorten the delay and increase response time?()A Tell the user to use Safe Mode.B Disable the Windows Firewall Service.C Turn off the System Restore.D Change to Performance Mode.
问题:单选题A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?()A Test the computer with a known-good monitor.B Check if the monitor is still covered under the manufacturer’s warranty.C Replace the monitor’s power cord with a known-good power cord.D Swap out the computer’s video card.
问题:多选题Which of the following are good examples of malware prevention in Windows XP?() (Select TWO)AUse a trusted aggressive pop-up blocker.BUpdate the anti-spyware software after scanning the system.CRe-install the operating system every six months.DAvoid notorious websites and hyperlinks.EOpen and then scan all attachments in emails.
问题:多选题Which of the following are methods to automatically update the antivirus application?() (Select TWO).AEstablish rules in the email scheduling program to perform updates.BSelect Update Now from the program options.CUse the Automatic Update feature built into the application.DUse scripts.EUse Windows Update.
问题:多选题A laptop operates on battery power when connected with an AC adapter. Once the battery discharges, the computer turns off and will not turn back on. Which of the following are the MOST likely causes of the laptop issue? ()(Select TWO).AThe LCD monitor’s power inverter does not function properly.BThe operating system’s power settings prevent the battery from charging.CThe battery is not compatible with the laptop.DThe internal power connection on the motherboard is faulty.EThe power adapter is not working.
问题:单选题It is a company’s policy to shut down all workstations at the end of the day. However, the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a ‘NTLDR is missing’ error. Which of the following is a possible solution?()A Make a daily announcement to remove all disks before departing for the day.B Change the Boot order in the BIOS.C Make it a part of the evening checks to ensure all disks are removed.D Make a company policy that states that it is unlawful to leave disks in the machines.
问题:单选题Which of the following is the MOST likely cause of a low wireless signal after an internal wireless adapter on a laptop was replaced?()A The wireless card must be calibrated to the laptop.B The correct preshared encryption key must be installed to boost the signal.C The MAC address of the new wireless card will have to be added to the WAP to get the full signal.D The antenna wires for the wireless card were not attached.
问题:单选题On laptops, the internal wireless adapter is known by which of the following form factors?()A PCIB Mini PCIC ISAD PCIe 1x
问题:单选题A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect to the wireless network. Which of the following is the cause?()A The network uses MAC filteringB The network uses WEPC The network uses SSID broadcastD The network uses WPA
问题:单选题Which of the following would be the BEST way to restrict access to the WAP from certain clients?()A Disable DHCP serverB Enable WEP encryptionC Disable SSID broadcastD Enable MAC filtering
问题:单选题Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?()A Browse to the root, Documents and Settings, user’s name, and then My DocumentsB Browse to the root, Users, Documents and Settings, user’s name, and then My DocumentsC Type %system% into the run boxD Type %temp% into the run box, My Documents, and then user’s name
问题:单选题A technician wants to create a spanned volume on a set of hard drives. Which of the following tools will identify if the drives will support a spanned volume?()A System InformationB Disk ManagementC Device ManagerD Task Manager
问题:单选题Which of the following commands would launch the Windows utility that stops the print spooler?()A gpedit.mscB MSCONFIGC services.mscD fsutil
问题:单选题Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?()A 6B 7C 8D 9
问题:单选题A client needs to be able to install a new local printer, but does not currently have permission to do so. Which of the following is the BEST user group to put the client in, to allow the printer to be installed?()A Power UsersB UsersC Backup UsersD Guest
问题:单选题A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?()A The device needs a firmware updateB The device needs an updated driver installedC The plugged in device is too slow for the USB port speedD The device is incompatible with the installed version of Windows
问题:单选题Which of the following will occur if a laptop SATA 1 drive is installed on a SATA 2 controller?()A The drive will run at the lower SATA 1 speed.B The drive will not work due to incompatibility.C The drive will run at the higher SATA 2 speed.D The drive will have intermittent POST errors.
问题:单选题Which of the following web browser features deters users from visiting spoofed sites?()A Anti-malware detectionB Anti-phishing filtersC Anti-spyware filtersD Antivirus engines