Bob, a technician, wants to run antivirus scans on every mac

第1题：

Bob, a technician, wants to run antivirus scans on every machine on a daily basis. To minimize the impact to all system resources, which of the following is the BEST time to schedule the scans to run?（）

• A、5:00 p.m. - 7:00 p.m.
• B、7:30 a.m. - 9:30 a.m.
• C、11:00 p.m. - 1:00 a.m.
• D、12:00 p.m. - 2:00 p.m.

第2题：

A technician finished installing antivirus software. Which of the following should the technician perform NEXT?（）

• A、Run a full scan on the local disk.
• B、Remove infected files.
• C、Update antivirus signatures.
• D、Quarantine infected files

第3题：

第4题：

Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?（）

• A、Browse to the root, Documents and Settings, user’s name, and then My Documents
• B、Browse to the root, Users, Documents and Settings, user’s name, and then My Documents
• C、Type %system% into the run box
• D、Type %temp% into the run box, My Documents, and then user’s name

第5题：

A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）

• A、Run chkdsk.
• B、Run an antivirus program.
• C、Replace the faulty mouse.
• D、Remove any recently added hardware.

第6题：

A virus scanner is running on a computer and scans all files currently in use. Why should a full scan be performed periodically?（）

• A、Files not accessed recently may contain a virus.
• B、A full scan optimizes all files on the hard drive.
• C、A full scan resets the archive bit on the file.
• D、Active antivirus software only scans the C:/WINDOWS directory.

第7题：

A customer, Bob, needs to be able to access the Internet while traveling. Which of the following could Jill, a technician, recommend to Bob?（）

• A、Cellular service with an adapter for Bob’s laptop.
• B、USB adapter with 802.11n capabilities for maximum speeds.
• C、A Bluetooth card to attach to multiple networks.
• D、Enable Wi-Fi so Bob can connect to any open network.

第8题：

第9题：

A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?（）

• A、DHCP
• B、ARP
• C、DNS
• D、PING

第10题：

A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?（）

• A、Change the permissions on the file.
• B、End the running process.
• C、Run the antivirus scan again.
• D、Use the command line to delete the file.