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Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）A、The user is using a PostScript driver.B、The printer is not

题目

Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）

  • A、The user is using a PostScript driver.
  • B、The printer is not on the HCL.
  • C、The user does not have the appropriate permissions to print.
  • D、The printer driver is not installed on the terminal server.
参考答案和解析
正确答案:A
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相似问题和答案

第1题：

A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?()

A. Replace the print roller

B. Reset to factory defaults

C. Replace the wristband roll

D. Clean the heating assembly


参考答案：D

第2题：

Memory utilization by the print spooler process is constantly climbing after users begin to print to a certain type of printer. Which of the following is the MOST likely cause of the problem?()

A. Corrupted print spooler software

B. Memory leak in one of the print drivers

C. The disk drive is out of free space

D. Memory leak in the print spooler


参考答案：B

第3题：

A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）

A. Cycle the power on the network printer.

B. Verify the network cable is connected to the printer.

C. Reinstall the printer driver.

D. Restart the print spooler service.


参考答案：D

第4题：

Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）

  • A、The network connection is unavailable.
  • B、The printer is offline.
  • C、The user does not have the proper security permissions.
  • D、The print spooler is stopped.

正确答案:B

第5题：

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）

  • A、Run the printer configuration wizard on the desktop.
  • B、Check to see if the network printer is turned on.
  • C、Verify that the printer is connected to the network.
  • D、Check the local print queue for a failed print job.

正确答案:D

第6题：

Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?()

A. The user is using a PostScript driver.

B. The printer is not on the HCL.

C. The user does not have the appropriate permissions to print.

D. The printer driver is not installed on the terminal server.


参考答案：A

第7题：

When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）

  • A、The printer needs to be calibrated.
  • B、There is a problem with the document being printed.
  • C、The print head is clogged.
  • D、An incorrect paper type is being used.

正确答案:C

第8题：

A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

A. Restart the print job in the print queue.

B. Print a test page from the printer properties.

C. Run the Add Printer Wizard.

D. Restart the print spooler service.


参考答案：D

第9题：

The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）

  • A、The printer needs to be power cycled to clear the job.
  • B、The print server’s queue needs to be checked.
  • C、The printer needs to be set to factory defaults.
  • D、The user’s workstation needs to be rebooted.

正确答案:B

第10题：

A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

  • A、The printer cable is not bi-directional.
  • B、The user does not have full printer administration rights.
  • C、The computer cannot spool and send the print job fast enough.
  • D、The print job is too big for the amount of available memory.

正确答案:D

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