问题:单选题Which of the following keys are used to access advanced Windows start up options while a computer is booting?()A F8B F6C F5D F2
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问题:单选题Which of the following commands could be used to start the Management Console on a workstation running Windows 2000/XP?()A Start > Run > MCPB Start > Run > MCEC Start > Run > MCAD Start > Run > MMC
问题:单选题Which of the following is a WiFi device? ()A EVDO PCMCIA modem cardB floppy disk drive add-in cardC 802.11g PCMCIA cardD 56K v.34 PCMCIA modem card
问题:单选题Which of the following modes conserves the most battery power while allowing retrieval of the computing session at a later time?()A HibernateB SuspendC StandbyD Shutdown
问题:单选题The utility that checks the file system structure is:()A REGEDITB SYSEDITC MSCONFIGD CHKDSK
问题:单选题In a typical PDA, which of the following is the primary input tool?()A voice navigationB stylusC scroll wheelD keyboard
问题:单选题A client reports that the laptop is not performing a complete charge of the battery. Which of the following actions should be taken FIRST? ()A Update the BIOS.B Run the battery calibrator.C Reinstall the ACPI drivers.D Replace the power adapter.
问题:单选题When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()A The keyboard driver needs to be updated.B There are conflicting serial ports.C The mouse driver needs to be updated.D The user is brushing the touch pad while typing.
问题:单选题If an external monitor is attached to a laptop and it does not work, which of the following actions should a technician take FIRST?()A Re-install the operating system.B Open and close the cover.C Use the function key to activate the monitor.D Install new software for the keyboard.
问题:单选题Which of the following locations contains the System Restore option in Windows XP?()A Control Panel Administrative tools.B Control Panel Security Center.C System Properties, Start up and Recovery.D Help and support from the Start menu.
问题:多选题Which of the following is required to install Windows XP? ()AUSB 1.0 or higherB100Mb or faster network interfaceC10GB or more free hard drive spaceDSVGA or better video graphicsE233Mhz or faster processor
问题:单选题The error ’invalid boot disk’ means:()A the BIOS settings are incorrect.B there is no floppy disk in the drive.C the computer was unable to make temporary space for the boot process.D the computer was unable to find the information needed to start the boot process.
问题:多选题Which of the following would be the BEST safety measure to take before installing a Windows service pack?()ABack up all important documents.BSet a System Restore point.CNote the BIOS settings in case a reset is needed.DBack up the drivers for the computer in case re-installation is needed.EUninstall the previous service pack.
问题:单选题Which of the following steps in the troubleshooting and repair process is MOST effectivereduce redundant effort? ()A Discuss the problem with the user and identify any recent changes.B Identify the root cause of the failure.C Verify the problem resolution.D Document activities and outcomes of repair steps.
问题:单选题After booting up a new computer, a technician observes that the USB ports are not working with any USB devices. Which of the following should be done FIRST?()A Check the computer to verify that the jumper settings for USB are correct.B Connect the USB devices to a different computer to test the devices.C Buy new USB wires and test USB functionality.D Check the BIOS to verify that USB functionality is enabled.