The keyboard driver needs to be updated.
There are conflicting serial ports.
The mouse driver needs to be updated.
The user is brushing the touch pad while typing.
第1题：
When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）
第2题：
A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）
第3题：
A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）
A. Touchpad
B. Motherboard
C. Keyboard
D. External pointing device
第4题：
A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）
第5题：
A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）
第6题：
The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）
第7题：
When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause？（）
第8题：
A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）
A. The device needs a firmware update
B. The device needs an updated driver installed
C. The plugged in device is too slow for the USB port speed
D. The device is incompatible with the installed version of Windows
第9题：
A technician is unable to eject a tape from a drive when pressing the eject button. Which of the following is MOST likely the cause？（）
第10题：
A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?（）