问题:问答题Practice 8 ● You work for a company, which produces laser printers. You are visiting another company, Softcell, to buy some computer software for your department. They have expressed an interest in your company’s printer and you would like to take twenty brochures and three sample printers with you. ● Write a short note to Mr. Jim Asana, the sales manager. ● Ask for his permission to take these items; ● Explain why you want them; ● Mention the time and date when you want to collect them. ● Write 30—40 words on your answer sheet.
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问题:问答题Passage 2 ● Read the memo and the anniversary activities below. ● Complete the form on the following page. ● Write a word, phrase or number in spaces 41-45 on your book. Citroen Ltd. N0.45 Ten Mile Road ES, Chaoyang District, Beijing, 100028 Memo To: P.K.Kirkman From: Richard Patterson Date: 0ctober 9, 1998 Message: Kirkman, Please send this announcement to BTV-2.I think it will help our business. Thank you. Citroen Ltd. N0.45 Ten Mile Road ES, Chaoyang District, Beijing, 100028 Dear Sir or Madam, Citroen Ltd. will be turning 79 years old on October 23, making us the oldest car dealership in Beijing. We will be staging a 2-day celebration. On October 23, we will kick off anniversary with displaying of antique autos and carnival rides for the customers. On October 24, we will have a picnic open to the public. We think that our anniversary event would make a fine spot on your “Special Focus” segment on the l2 o'clock news. I have enclosed a flyer describing the complete festivities. Thank you for helping us celebrate our anniversary.Sincerely yours,Richard PattersonPresidentMAE: fswContact: Tel: (010)65768835Fax: 2013785649 Celebration Activities The media mentioned: (41)______ Company: (42)______ How old is the company? (43)______ When will the news be broadcasted? (44)______ Activities on Oct.23: (45)______
问题:单选题Sales are higher in the military division.A Right.B Wrong.C Doesn’t say.
问题:问答题Passage 8 ● Read the magazine article below about a company which checks on the service provided by shops. ● Choose the correct word to fill each gap, from A, B or C on the opposite page. ● For each question 29-40, mark one letter (A, B or C) on your Answer Sheet.SECRET SHOPPERS Tim Wright knows all about making companies more efficient. His firm, Check-up, sends ‘secret shoppers’ into retail and leisure companies (29)______ order to make sure that customers are receiving good service. After (30)______ visit, the secret shoppers prepare a report for the company to let them know (31)______ good or bad the service was. ‘Companies like to know,’ says Mr. Wright, ‘that (32)______ customers go into a store just a few minutes before closing time, they will (33)______ get good service.’ Check-up (34)______ set up in the west of England in 1992 and (35)______ two years moved to London so it could offer a nationwide service. (36)______ the last three years, Check-up’s profits have (37)______ dramatically as companies have come to realize (38)______ great importance of good customer service. Having started with just; three employees, Check-up now has a staff (39)______ sixty-five and last week (40)______ an important new contract with a major supermarket chain. 29. A in B by C on 30. A our B his C their 31. A whether B how C if 32. A while B when C. As 33. A still B yet C. Already 34. A has B is C was 35. A until B. After C later 36. A From B During C Since 37. A increase B increasing C increased 38. A this B that C the 39. A of B. At C too 40. A sign B signed C signing
问题:问答题Passage 6 ● Read the memo and advertisement below. ● Complete the form at the bottom of the page. ● Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. Northern Software 24 Queens Road, Chapeltown To: Jean Palmer, Purchasing From: Tom Milton, Accounts Date: 1 March 2002 Subject: Envelopes We’ve run out of the envelopes we use for mailing invoices—the white ones with windows. I need some more tomorrow—I don’t want to delay sending the customer bills this month, so please order the envelopes today, and have them delivered as soon as possible. I’ve got about 200 invoices to post. HAYES OFFICE SUPPLIES Reductions on some product lines Brown or white envelopes (supplied in quantities of 100,500 or 1000) —15% off catalogue price Product code: EV300 (plain) or EV311 (with window) Three delivery services available: one week (free) four days (minimum charge £2) next day (minimum charge £5) 101 Leeds Road, Chapeltown Tel: 2759087 Fax: 2759088 ORDER FORM Company name: (41)______ Delivery address: (42)______Chapeltown Product code: (43)______ Colour: (44)______ Quantity: 500 Delivery service required: (45)______ Company: (41)______ Name of person to contact: (42)______ Address of property to be cleaned: (43)______ Starting date: (44)______ How client first heard about us: (45)______ Journey Plan DATE: (41)______ 11: 45 arrival at (42)______ 12:30 lunch at (43)______ 14: 00 Meeting in boardroom 15: 30 Coffee break 16: 00 Product presentation (made by (44)______) 18:00 (45)______to accompany Ms. Garcia to the airport Name of Company: SCB COMPANY Delegate Type: (41)______ Number of Participants: (42)______ Accommodation : (43)______ Conference Room Size: (44)______ Transportation : (45)______
问题:单选题The author states thatA looking good does not give you an advantage.B nervousness can put people off.C interviewers mistake aggressiveness for assertiveness.D smiling and eye contact are important.
问题:单选题In her present job, she has responsibility for internal personnel problems.A RightB WrongC Doesn’t say
问题:问答题Practice 6 ● You are working for a large export company. The Export Company is going to arrange meetings of the clients in America, in Europe and in Asia. The CEO has asked you to write a letter to invite a guest speaker at a luncheon to be held by leaders in commerce, or specialists in a field of science. ● It is necessary to include the information below in the letter: ● Why are you writing to the guest speaker, say, Mr. Bush? ● What event is going to be held? ● When and where the event is going to be held? ● What do you offer the guest speaker by way of compensation? ● Write 200-250 words.
问题:单选题Ms Varley thinks she would be suitable for the job because of her previous experience.A RightB WrongC Doesn’t say
问题:单选题CleanGreens! will make food healthier.A RightB WrongC Doesn’t say
问题:问答题Passage 7 ● Read the text about career-planning services. ● Choose the best sentence from the opposite page to fill each of the gaps. ● For each gap 9-14, mark one letter(A-H)on your Answer Sheet. ● Do not use any letter more than once. ● There is an example at the beginning (0).Real Training for All-Action Managers Learning by doing is familiar to every manager sent on a training course. Invariably this involves role-play based on studies of long-ago triumphs and disasters from a relevant industry or organization. The problem is, any experience of decision-making gained from role-play has one obvious shortcoming: it is not real life. To tackle this dilemma, some of the best-known companies have set up the International Management Development Consortium, which provides a range of executive development programmes for staff members. (9)______. What this means is that they involve “action learning” through real-life situations, and participants work as problem-solving consultants on projects within companies engaged in day-to-day business. (10)______. Within this they also take training and refresher courses in traditional business skills such as finance, marketing, staff management and strategic planning. These disciplines are taught by a mix of academics, business people and senior managers from Consortium companies who also monitor the consultancy work. (11)______. Generally, those who choose to attend the course come from various countries, reflecting the multi-national nature of companies within the Consortium. (12)______. As a result of this cross-cultural exchange, the people on the course learn a great deal from each other—and often keep in contact on a professional level long after the end of their course. The Consortium says language difficulties are not a problem when consultancies are undertaken for foreign companies on site. A translator is on hand to deal with difficulties which arise from technical terms or jargon. (13)______. This is because they are not charged consultancy fees, although a nominal sum is payable for administration. The funding for the scheme is provided by each Consortium member who contributes to the cost of running the training courses, and the amount involved is considerably less than fees charged by leading business schools, (14)______. “it is,” says the Chairman, “a real learning experience with techniques that can easily be used back at work. ” A. They are being offered by companies who are aware of the benefits of the range of knowledge offered by the people on the course. B. As well as the savings, there are also the dividends it pays in the form of improved staff performance. C. The difference between these programmes and the average executive course, however, is that these courses are based on the concept of “live” consultancy. D. In this way, participants can also benchmark themselves against the best members from a range of Consortium companies. E. This means that within every training group there will be a wide variety of experience, which is discussed and explored by the group. F. Typically, groups of up to six course members undertake projects as part of this development programme. G. Another major adHigher is that these companies usually get their problems solved very cheaply. H. Managers are typically cast as key figures in these dramas; the comparisons are made later between how they dealt with the fictional situation and the actual event.
问题:问答题Passage 5 ● Read the memo and the email below. ● Complete the form at the bottom of the page. ● Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. AFT CLEANING SERVICES LTD To: Liz Smith, Supervisor From: Peter Broadbent, Manager I got this email yesterday from Collins Ltd in Mill Lane. Could you fill in a new client form for them? Our new radio advertisement seems to have worked, as this is the fifth person who has contacted us! From Paul Tomkins [p.tomkins@collins.co.uk] To Peter Broadbent [p.broadbent@aftclean.com] Sent 15 January 200216:46 Subject Our telephone call on 14 January I can confirm that we would like to employ AFT to clean our new branch at 7 Dawson Street. I’m not sure how many cleaners or what hours we will need. Please ring Sue Potts, my secretary, to arrange terms. This contract is to begin from 25 January. NEW CLIENT DETAILS
问题:单选题What is true about European chief executives?A They are dynamic and harsh in management.B They will be hard on others once they get to the top.C They have less job security than their American counterparts.D They work longer than their American counterparts. .
问题:问答题Q5: Apart from appraisal schemes, what other measures do you think are effective improving staff performance? (Why?)
问题:单选题The passage mainly talks aboutA Online business is a good way to increase sales.B The holiday shopping season is a thriving business.C Thanksgiving weekend is a good way to judge how successful a business is.
问题:问答题Passage 8 ● Look at the sentences below and the five managers’ comments on leadership on the opposite page. ● Which comment (A, B, C, D or E) does each statement l-8 refer to? ● For each statement l-8, make one letter (A, B, C, D or E) on your Answer Sheet. ● You will need to use some of these letters more than once. 1. Successful leadership involves making sure that employees accept new ideas. 2. A good leader can bring success to a company in difficulties. 3. Leaders should be assessed on the basis of their achievements. 4. The personalities of good leaders are generally different from those of other managers. 5. Patience is a valuable quality in a successful leader. 6. Leaders consider potential changes in what their company does for others. 7. Good leaders will encourage their staff if their organization is in difficulties. 8. Leaders need to adapt their behaviour to suit different circumstances. A Maurizio Verna: Long-term, visionarybusiness leaders must be prepared to invest to get what they want for their company. They know when and how to apply pressure and to take risks, when they need to display a more hands-off approach. I have a pretty clear view of my ideal business leader, and of course that’s where I’m trying to head: he or she should start up and grow a cash-rich, multi-interest international organization of tremendous strength and depth. B Sue Tucker: The pace of technological change , and the rate at which businesses are changing, requires leaders to have a particular aptitudefor technology and an understanding of the internet. A lot of people are aware ofthe opportunities here, but awareness alone isn’t enough:in a true leader this needs to be coupled with clever marketing, product design and technological innovation, and keeping abreast of everything going on in the company. In fact the acid test, I think, is being able to use all of these skills to turn arounda failing company. C Carol Godfrey: Effective leaders stand out from the herd. They’re often idiosyncratic. even eccentric. They have the confidence to be themselves, and not to adopt the language and attributes of the run-of-the-millprofessional managers and accountants. What’s crucialis having the charisma or whatever it is that gives their staff confidence in them, so they can keep everyone on board when they want to make innovations. So often these don’t get off the ground because of lack of leadership, because after all, our response to change is significantly affected by how it’s introduced. D Brian Matthews: Leadership is about making things happen and being judged by results. Good ideas that go nowhere are a waste of time. Anticipate needs—those of customers for instance and initiate action to meet those needs before the people concerned have even recognized they’ve got them. That way you’ll always be ahead of them game, whatever line you’re in. For instance, top stockbrokers will learn all about you and your business and keep themselves completely up to date with your field in order to advise you. If they’re really good they’ll recognize trends even before you do. E Ana Costa: Outstanding leaders understand both tactics and strategy, and are prepared to play a very long game to achieve their objectives. They understand that in negotiations they need the “win-win” concept, because losers risk losing their dignity, which is no good for your long-term business relationship with them. Leaders must stay optimistic, whatever the odds, and keep up morale of their company, even when the going is tough. It’s important to be very much hands-on, too. A good leader will champion ideas that keep the company in the forefront.
问题:问答题Passage 7Questions 8 - 12 ● Read this advertisement for a set of training videos and instructional material. ● Choose the best sentence from the opposite page to fill each of the gaps. ● For each gap 8 - 12 mark one letter A -G. ● Do not mark any letter twice. ● One answer has been given as an example. 54 Jermyn Street London SW1Y6LX 3rd January 1993 Mr. James Levine Sales Manager Lincoln Mondary Winery 30 St. James’s Street London SWIA 1HG Dear Mr. Levine: (0)______. I believe I could do a good job for the Lincoln Mondaly Wintery because of both my related work experience with Pawn Wine Incorporation and my marketing courses at London University. The courses in marketing management and retailing listed on the enclosed resume have given me a sound background in marketing(8)______. Working as an assistant to the Sales Manager of Pawn Wine Incorporation, one of the two distributors for Lincoln Mondaly Wine in Southern England, gave me experience in dealing with people and increased my understanding of the business (9)______. For example, I organized Wine seminars for many of the larger wine factories in England. My responsibilities included finding accommodations for the seminars, working closely with specific wineries, contacting the prospective audience, preparing charts and speeches and giving presentations (10)______.I also arranged wine tasting for charitable and other organizations (11)______.. During my teenage years my stepfather worked as a sales manager for a wine import company, so I have been exposed to the business end of wine from a young age (12)______.I would really like to be a part of your company since it has the reputation of producing superior wines and for having a progressive attitude toward business methods. Please telephone me at 213-555-6897 to arrange a mutually convenient time when I can further discuss with you my qualifications for your position of marketing assistant. Yours faithfully, James Woolsey Example: D A. This gave me additional experience in dealing with people and a chance to use some of the knowledge acquired in class and on the job. B. For this kind of work, I have found my teaching background to be a valuable help. C. Sometimes I feel that I have wine, not blood, running through my veins. D. Thank you for contacting me about the position of marketing assistant that you have available at this time. E. This specialized training, together with the knowledge obtained in working for my bachelor’s degree of Business Administration, should enable me to carry out your marketing procedures. F. However, I believe I am qualified for this position of Marketing Assistant. G. Mr. Edmund, the Sales Manager of Pawn Wine Incorporation, gave me varied assignments with appropriate responsibilities.
问题:问答题Practice 6 ● You work for a company, which is going to buy a set of equipment from America. You are asked to translate a lot of specifications and instructions within four months, which is impossible. Therefore you decide to advertise for one experienced translator as soon as possible. ● Write a short note to Mr. Max Jackson, the Human Resources Manager. Ask for an advertisement for one translator. ● Explain the reason. ● Mention your urgency. ● Write 40-50 words on your separate sheet.
问题:问答题Practice 8 ● You are the Managing Director of a company whose profits have recently increased and you would like to reward staff for this. ● Write an email to all staff: ● thanking them for their contribution ● explaining why profits increased ● telling them what their reward will be. ● Write 40-50 words.