Replace the printer.
Replace print head assembly.
Clean the print head.
Use a different brand of paper.
第1题：
A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take？ （）
第2题：
A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）
第3题：
A. Open all the doors in the printer.
B. Clear the print queue.
C. Turn the printer off.
D. Take the printer offline.
第4题：
A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）
第5题：
A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）
第6题：
A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）
第7题：
A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）
第8题：
A. The printer will print according to specification.
B. The printer will stop printing immediately.
C. The printer will take longer to print.
D. The printer will print blank sheets of paper
第9题：
A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）
第10题：
A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）