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A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）A、Install new drivers on the computer.B、Install 

题目

A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）

  • A、Install new drivers on the computer.
  • B、Install a new ink cartridge.
  • C、Install a print head on the printer.
  • D、Remove the packing tape from the print head.
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相似问题和答案

第1题：

A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch.Which of the following settings on the switch will need to be configured to support the printer?（）

A. MAC filtering

B. IP address

C. PoE

D. Port speed


参考答案：D

第2题：

A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take？ （）

  • A、Install new drivers on the computer.
  • B、Install a new ink cartridge.
  • C、Install a print head on the printer.
  • D、Remove the packing tape from the print head.

正确答案:D

第3题：

You are the administrator of a Windows 2000 Server network that runs in mixed mode. You install a new Windows 2000 Server computer. You create and share a new HP LaserJet 4L printer.

Your Windows 2000 Professional client computer can print to the new printer successfully. However, when users try to connect to the printer from Windows NT Workstation 4.0 client computers, they receive the dialog box shown in the exhibit.

You want the printer driver to install automatically on the Windows NT Workstation computers. What should you do?

A．Copy the Windows NT 4.0 printer drivers to the Netlogon shared folders on all Windows NT Server 4.0 computers still configured as BDCs.

B．Copy the Windows NT 4.0 printer drivers to the Netlogon shared folders on the PDC emulator.

C．Change the sharing options on the printer to install additional drivers for Windows NT 4.0 or Windows 2000.

D．Copy the Windows NT 4.0 printer drivers to the Winnt\System32\printers\drivers folder on the Windows 2000 print Server.


正确答案：C
解析：Explanation:Windows2000printersautomaticallyallowWindows2000printerclientstodownloadthecorrectprinterdriver.However,down-levelclients,likeWindowsNT4.0,Windows95andWindows98wouldnotbeabletodownloadprinterdriversautomaticallyiftheWindows2000printserverdoesnothavethedown-levelprinterdrivers.Thesecanbeinstalledseparatelyontheprintserverthoughandthedown-levelclientswouldthenenjoythesameautomaticinstallationofprinterdrivers.Incorrectanswers:A\B\D:ThedriversshouldbeinstalledontheWindows2000printservernotcopied.

第4题：

A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）

  • A、Replace the printer.
  • B、Replace print head assembly.
  • C、Clean the print head.
  • D、Use a different brand of paper.

正确答案:C

第5题：

A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch. Which of the following settings on the switch will need to be configured to support the printer?（）

  • A、MAC filtering
  • B、IP address
  • C、PoE
  • D、Port speed

正确答案:D

第6题：

A client needs to be able to install a new local printer, but does not currently have permission to do so. Which of the following is the BEST user group to put the client in, to allow the printer to be installed?（）

  • A、Power Users
  • B、Users
  • C、Backup Users
  • D、Guest

正确答案:A

第7题：

A technician just finished installing a new printer on an end user’s computer. Which of thefollowing will enable the technician to see the test page option for the printer?（）

  • A、Right-click on the printer and select Properties
  • B、Double click on the printer icon
  • C、Right-click on the printer and select Set as Default
  • D、Right-click on the printer and select Open

正确答案:A

第8题：

Which of the following should the technician do FIRST when removing a paper jam?()

A. Open all the doors in the printer.

B. Clear the print queue.

C. Turn the printer off.

D. Take the printer offline.


参考答案：C

第9题：

A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）

  • A、Download manufacturer printer drivers
  • B、Restart the printer spooler
  • C、Check for Microsoft Windows updates
  • D、Check Device Manager

正确答案:A

第10题：

A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？ （）

  • A、fuser
  • B、ozone filter
  • C、transfer corona
  • D、primary corona

正确答案:B

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