问题:多选题Which of the following can be used to determine the amount of physical memory installed in a laptop? ()ACheck Device Manager Snap-in.BType WINVER in the command prompt.CCheck the BIOS.DCheck System Information in the Accessibility folder.ECheck System Information.
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问题:单选题Which of the following printer types uses thin print pins to transfer ink from a fiber or ribbon? ()A impactB laserC solid inkD ink jet
问题:单选题Which of the following is used to produce the best LCD image on a laptop?()A Dual scanB Active matrixC Passive matrixD Active scanning
问题:单选题Which of the following should a technician use to clean the glass on a flatbed scanner?()A glass cleaner and paper towelsB dish soap and a wet towelC a soft, pre-moistened towel or wipeD dry paper towels
问题:单选题A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on, the drive LED remains lit and an error message during power-on self test (POST) states, ’No Drive Present.’ Which of the following would MOST likely be the cause?()A The motherboard was damaged and needs replacing.B The floppy drive was not reconnected.C A configuration disk was left in the floppy drive.D The ribbon cable has been installed incorrectly.
问题:单选题To force a user to use Ctrl-Alt-Delete to log into the computer, a technician can go to Control Panel then:()A Accessibility options.B Security Center.C User accounts and the Advanced tab.D Windows Firewall.
问题:单选题A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST?()A Reboot the computer.B Replace the touchpad.C Clean the touchpad.D Update the driver.
问题:单选题When installing an inkjet printer for the first time, which of the following should be done FIRST? ()A Print a test page from the Printer icon under the printers tab.B Select the new printer as the default printer.C Run the printhead alignment within the Tools folder of the printer.D Ensure that the printer is set for bi-directional printing.
问题:单选题An 8X AGP video card will not fit into the AGP slot. Which of the following may be the cause?()A The motherboard only supports 3.3v AGP Cards.B The motherboard only supports universal cards.C The video card is defective.D The slot covers are misaligned.
问题:单选题A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause? ()A The LCD is not running in its native resolution.B LCD monitors do not appear blurred.C The drivers are improperly installed.D More video memory needs to be allocated.
问题:单选题A new computer is displaying the wrong amount of memory. Which of the following may be the cause?()A The module is installed backwards.B A USB device is using some memory.C An onboard video card is using some memory.D The CPU is using some memory.
问题:单选题A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take? ()A Remove the case front and clean the air vents.B Unplug the capacitors from the board and clean the contacts.C Remove the processor and clean the pins with an eraser.D Remove the processor and clean any dust that has collected between the processor and the heatsink.
问题:单选题A laser printer is sent for repair and the work order indicates that there is an image printing problem. Which of the following should a technician do FIRST to confirm this problem?()A Run the calibration feature on the laser printer.B Run a self-test image page from the printer.C Clean the corona wire and return printer.D Print a test page from a computer.
问题:单选题A technician receives a work order requesting the installation of an NLX motherboard into a micro ATX case. Which of the following should the technician recognize?()A A standard ATX power supply will not be able to connect to the NLX adapter.B The system will not start up.C The case is too small for the motherboard.D The motherboard was not meant for this style of case.
问题:单选题A technician is working on a new computer running Windows XP and the hard drive is formatted at 20GB but is an 80GB hard drive. There is not another partition and no extra space can be foundunder Windows explorer. Which of the following would be the BEST way to partition the remainder of the hard drive without data loss? ()A Add another hard drive and use that available space.B Run FDISK.C Use the Disk Management tool.D Back up all important data to an external drive then reformat the hard drive.
问题:单选题During boot up, a laptop screen displays vertical colored lines and then the LCD screen goes blank. There are no display problems when connected to an external monitor. Which of the following actions should be taken to resolve the problem? ()A Replace the laptop.B Replace the LCD screen.C Replace the LCD pixels.D Re-select the LCD in Device Manager.
问题:多选题When a computer does not recognize an internal modem, a technician should determine whether:()Athe modem is seated properly.Bthe number being dialed is valid.Cthere are resource conflicts.Dthere is power to the modem.Ethe modem speaker is enabled.
问题:单选题A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()A Replace the printer.B Replace print head assembly.C Clean the print head.D Use a different brand of paper.
问题:单选题When installing a new scanner, Windows XP does not automatically recognize the scanner. Which of the following actions should be taken?()A Use the Scanners and Cameras Wizard to add the device.B Enable the scanner in the BIOS.C Add new printer Wizard.D Ensure the scanner is not locked.