Reschedule the antivirus scan to run after close of business.
Add an additional NIC with a connection to the network.
Adjust program filters on the workstations firewall.
Replace the processor with a known good processor.
第1题：
A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）
第2题：
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
第3题：
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）
A. Task Manager
B. Device Manager
C. DEFRAG
D. Event Viewer
第4题：
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）
第5题：
A user has reported that they cannot access the company FTP site. The user states that they are using the IP address that was given to them “74200.92.105”. Which of the following is MOST likely the problem?（）
第6题：
Bob, a technician, wants to run antivirus scans on every machine on a daily basis. To minimize the impact to all system resources, which of the following is the BEST time to schedule the scans to run?（）
第7题：
A user’s laptop does not produce sound even though the volume settings are at maximum in theoperating system. Which of the following would MOST likely resolve this issue?（）
第8题：
A. Replace the print roller
B. Reset to factory defaults
C. Replace the wristband roll
D. Clean the heating assembly
第9题：
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）
第10题：
After a user has upgraded to Windows Vista, it is reported that the animations on the GUI are extremely slow. Which of the following would BEST resolve the issue?（）