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问答题Practice 6　　A: What is important when...?　　Keeping excellent staff　　● Attractive salary　　● Comfortable company culture　　●Opportunities to improve　　B: What is important when...?　　Selling a new product　　●Discount　　●Quality　　● Advertising

题目
问答题
Practice 6　　A: What is important when...?　　Keeping excellent staff　　● Attractive salary　　● Comfortable company culture　　●Opportunities to improve　　B: What is important when...?　　Selling a new product　　●Discount　　●Quality　　● Advertising
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相似问题和答案

第1题：

问答题
Practice 1　　‘Mini presentation’—about 6 minutes　　In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.　　A  WHAT IS IMPORTANT WHEN MOTIVATING STAFF?　　● FINANCIAL BENEFITS　　● CAREER DEVELOPMENT OPPORTUNITIES　　●...　　B  WHAT IS IMPORTANT WHEN SATISFYING CUSTOMERS?　　● A GOOD AFTER-SALES TEAM　　● MORE CUMMUNICATION WITH CUSTOMERS　　●...　　C  WHAT IS IMPORTANT WHEN PREPARING FOR A JOB INTERVIEW?　　● STUDYING THE JOB ADVERTISEMENT　　● STUDYING THE COMPANY　　●...

正确答案： 【参考范例】
Sample A:
Well, I’m very interested in this topic—what’s important when motivating staff. As far as I am concerned, I think we should take three main important factors into consideration, that is, financial incentives, career development chances and an easy-going boss. Firstly, the most important factor should be the financial benefits. They may consist of good salary, bonus and other perks. As we know, instead of working for fun, most people work to live. And also as the saying goes, money can make the mare go, thus money is very important in develop staff’s motivationm. Secondly, career development chances are quite important. In reality, there is nobody who does not want to be promoted. If there are not any good career prospects in a job, staff will probably give up the job. Finally, an easy-going boss is also important. Nobody is willing to work with a difficult boss. In conclusion, financial incentives, career development chances and an easy-going boss are important in motivating staff.
Sample B:
Well, I’d like to talk about the important factors that are beneficial to improve customers’ satisfaction. Firstly, we need a group of outstanding after-sales service team. It is true that it is difficult to meet the demands of every customer, but our duties involve dealing with customers’ complaints and trying all manner of ways to solve their problems. In order to cultivate an efficient group of after-sales service team, we must arrange some staff training courses. Besides, we need to conduct researches on customers about whether they are satisfied with our products and in what aspects they are dissatisfied. On the basis of the result of the researches, we can make improvement. In a word, a excellent after-sales team and more communication with customers  can help improve customer satisfaction.
Sample C:
The objective of my talk is how to prepare for a job interview. I think the preparation mainly consists of studying the job advertisement, finding out information about the company and preparing yourself psychologically. First of all, you should study carefully the job advertisement so that you can match your qualifications, such as knowledge, abilities and skills, with the specifications required for the vacancy. You must make the interviewer believe that you have all the qualifications required, thus you are the right kind of person they are looking for. Secondly, you should know more about the company, for example its profile, requirements, existing problems, structure, campaigns and future plans. Finally, you should also prepare yourself psychologically and this will help you overcome stress. For example, rehearsing the interview with your friends is a good way of relaxation exercise that can put confidence in you.
解析： 暂无解析

第2题：

问答题
Practice 3　　A: What is important when...?　　Choosing a computer skills course　　●Topics　　●Size of group　　●Qualification offered　　B: What is important when...?　　Choosing a business club to join in　　●Entertainment Facilities　　●Type of Events　　●Cost

正确答案： 【参考范例】
If you choose A:
As for the topic of the course, it should be in relation to your needs, for instance, if you work as a secretary and you are only well in applying Word of Microsoft Window’s programs for office and you would like to improve you skills of using Power Point and Excel, but the topics of the course are mainly to give people the training about how to use computer programs for making balance sheets and financial statements, then this course will not suit you. However, it will be very suitable for someone who works as assistant to a financial analyst or an accounts clerk. The topics of the course should be attractive so that you will not feel dull after joining the course.
Moreover, the size of group should not be too small. If the size of group is too small, there will be limitations in the interaction among the trainees. What is more, the cost of the course will be immensely increased. It should not be too large either. If the size of group is too large, there will be difficulties for the trainer/instructor of the course in managing, paying enough attention to every trainee or accommodating all trainees’ needs and requirements.
In addition, we should also consider what sort of qualification will be offered, and if it is recognized at home and abroad. Whether there will be an authoritative certificate awarded to the participants who pass the final assessment of the course.
Last, we need to consider whether employers will accept such certificates.
If you choose B:
When asking me what is important to join in a business club, the answer will be entertainment facilities. By doing exercise with various entertainment facilities, we can better relax and ease our mind after a day’s hard work.
The next thing to consider will be types of events. If there are various events in the club, we can pick the one that we like. Different events can offer us different experiences, which we otherwise could never attain through daily lives.
Another factor is the cost of joining in a business club. High cost would scare off many guests. Therefore, the cost should be reasonable in accordance with the services offered.
解析： 暂无解析

第3题：

()eye contact is very important in western culture.

A.Keep

B.Kept

C.Keeping


正确答案:C

第4题：

问答题
Practice 3　　You should spend about 40 minutes on this task.　　Write about the following topic:　　Happiness is considered very important in life. Why is it difficult to define? What factors are important in achieving happiness?　　You should write at least 250 words.

正确答案： 【参考范文】
Throughout the history of human being, people are always pursuing happiness while nobody can give a definition nor can a consensus be achieved. Generally, happiness consists of two levels: material level and spiritual level. As far as I am concerned, spiritual happiness can bring people with greater satisfaction.
To begin with, being happy is not a mood under certain circumstances, but a person with a certain set of attitudes. It is difficult for anyone to get what he wants without a great deal of effort. After making great and arduous effort, even if the target is achieved as expectation, there is nothing left but suffering and pain, because he amplifies the efforts rather than emphasizes the harvests. To reach the happiness they seek, however, the only thing people should do is to change their attitude toward happiness, and the way they look at the world around them.
Moreover, happiness is not what people are born with but what people take action to get. Many people seek their unique happiness through imagination and daydreams. Obviously, everyone fantasies sometimes. But, without actions, no one can come close to finding the happiness he seeks. Happiness and bliss cannot be found merely through unrealistic envision, but must be sought through actions, through doing.
To sum up, although we say that happiness is rooted in optimistic attitudes, it can never be achieved without any effort. It arises spontaneously from within as small goals are reached.
解析： 暂无解析

第5题：

问答题
Practice 2　　‘Mini presentation’—about 6 minutes　　In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.　　A  WHAT IS IMPORTANT WHEN…?　　NEGOTIATING　　● COMPROMISE　　● DISPUTE　　●...　　B  WHAT IS IMPORTANT WHEN…?　　EMPLOYING TECHNICAL WRITERS　　● BEING ABLE TO WRITE WELL　　● MEETING TIGHT DEADLINES　　●...　　C  WHAT IS IMPORTANT WHEN…?　　MANAGING A COMPANY　　● COMMUNICATION　　● EXECLLENT MANAGER　　●...

正确答案： 【参考范例】
Mini-representation One:
I think when managing a company one of the most important features is communication. Good communication is necessary at all stages of the business process, which can contribute to a successful business.
Within individual companies internal communication occurs at, and between the various levels. Directors communicate with one another in term of the company’s overall strategy. They inform managers of their plans, and the managers then communicate with other employees to convey their messages. Negotiations are conducted with regard to pay and working conditions. Managers express their decisions and orders through good communication, which can achieve the aim of  improving morale and motivation. Employees also communicate with each other, for example, over production, wages and their spare activities.
Reliable and effective communication is one of the key elements which lead to efficient management of a company.
Question: Can you tell me other vital elements which result in efficient management of a company?
Answer: Many requirements are important for the efficient management of a company, both internal and external. We need good communication, good staff and managers, smooth flow of the capital, the full cooperation between the company, etc.
Mini-representation Two
Firstly, it is of very importance to be able to write well. This means not only knowing the basic rules of spelling, grammar and punctuation, but also having the competence to condense and organise sophisticated information to make it accessible to the public. A good writer must also be capable of dealing with meeting tight deadlines. Secondly, as far as career prospects are concerned, after acquiring valuable experience, many technical writers have the opportunity of working on managerial roles. They may then have the responsibility for the work of other writers within a particular company, or they may prefer to become contractors. This means selling their services through an agency employing many freelance technical writers, whose services are charged to companies at an hourly rate.
Question: What do you think which factor is more significant, being able to writer well or meeting tight deadlines? Why?
Answer: I think neither of them can be ignored. We need technical writers not only being able to write well but also being competent to meet tight deadlines.
解析： 暂无解析

第6题：

问答题
Q3: What important differences do you think there are between, selling to consumer abroad and selling to domestic markets? （Why?/Why not?)

正确答案：
A: Possibly cultural diversity is one of the most important differences between selling to consumer abroad and selling to domestic markets. Different nationalities have different expectations when it comes to how employers and employees should behave. National culture is perhaps a major obstacle to making global businesses effective. National values are directly linked to organizational decision-making. Most international human resources managers will experience these expectation differences firstly..
B: There are several factors that influence decision-making, such as recruiting new employees, promoting staff, fixing salary levels, and making staff redundant. All these factors are concerned with cultural values. It is safe to say that cultural values have a great effect on management decision making. For example, one relationship is is established on the basis of shared expectations, which are common to employees of the same nationality. In America, typical of this is the belief that individuals should receive salary gains but doesn’t have to share them with lower-performance colleagues. But in some other countries, this will get nowhere. Nevertheless, it is only with this awareness can employees from diverse nationalities appreciate their differences and build mutual understanding.
解析： 暂无解析

第7题：

问答题
Practice 6　　● Your company wants to choose a new Overseas Sales Manager. You are asked to draft a want-advertisement to be posted on the Internet of your company.　　● Write an e-mail to all staff:　　● stating what position is wanted and what abilities are required,　　● saying what documents are needed when applying,　　● pointing out for how long this position holds.　　● Write 30—40 words on the opposite page.

正确答案： 【参考范文】
To: All staff
From: Mary Brown
Date: 6 June 2008
Subject: An Overseas Sales Manager Wanted
Dear all,
A new Overseas Sales Manager is needed for the next financial year in France. The applicants should have three years’ working experience abroad and strong leadership skills. Fluent French ability will be an asset. Please take your CV and Reference documents when applying for the position.
Thanks!
解析： 暂无解析

第8题：

What is the most important product-related factor to the transport cost?（）

  • A、Linkages             
  • B、Distance       
  • C、Equipment            
  • D、Time

正确答案:B

第9题：

问答题
Practice 3　　“Mini presentations”—about 6 minutes　　In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.　　A: WHAT IS IMPORTANT WHEN...?　　Selecting staff for overseas training:　　● Work experience　　● Command of the language of the target country　　●...　　B: WHAT IS IMPORTANT WHEN...?　　Conducting a market analysis:　　● Targeted customers/clients　　● Comparison with major competitors　　●…　　C: WHAT IS IMPORTANT WHEN...?　　Aiming to improve customer service:　　● Finding out customer needs　　● Dealing with complaints efficiently　　●…

正确答案： 【参考范例】
If you choose A:
When selecting staff for overseas training, their work performance must be taken into consideration. Selecting staff members with outstanding work performance for overseas   training will set a good example for other staff members, which may encourage them to   improve their work performance.
Moreover, it is also very important to consider their command of the language of the target country when selecting staff for overseas training. Staff members with a good command of the language of the target country will be able to understand instructions given by the overseas trainer well enough, participate in all training activities without language barrier, and communicate with the trainer or other trainees freely.
If you choose B:
When conducting a market analysis, it is very necessary to analyze the targeted customers/clients. This analysis may include collection and analysis of information about the targeted customers/clients in terms of gender , range of age, likes and dislikes and average income.
Furthermore, it helps to make a comparison with major competitors providing same or similar products/services.  There are several aspects that may be compared, for instance, financial strength, cost efficiency, impact of advertising, product/service range and special features of products/services.
If you choose C:
When aiming to improve customer service, first of all we should find out customer needs. Different approaches can be taken to collect information concerning customer needs, for example, designing a questionnaire for collecting most information, training a team for collecting and analyzing the information, etc.
In addition, dealing with complaints efficiently is also very important, which can be done in a variety of ways.
We may set up a hot line for customers to make complaints and train a team for handling customer complaints. The members of the team should be patient, enthusiastic and have good telephone manners and interpersonal skills.
It means a lot that every complaint is dealt with seriously by the team and the customer who makes a complaint is always informed of the final result.
It is advisable that a record of all complaints made by customers and how they have been dealt with be kept so that effective ways can be suggested as for how to deal with these complaints.
解析： 暂无解析

第10题：

问答题
Practice 7　　Task Sheet:　　A: WHAT IS IMPORTANT WHEN...?　　Aiming to improve career prospects　　● Reading business articles　　● Learning a foreign language　　●…______　　B: WHAT IS IMPORTANT WHE...?　　Deciding how to transport goods　　● Destination　　● Speed______　　●…　　C: WHAT IS IMPORTANT WHEN...?　　Purchasing new machinery　　● Level of automation　　● Maintenance requirements　　●…

正确答案： 【参考范例】
If you choose A:
When aiming to improve career prospects, you need to realize the importance of reading business articles. You need to understand what is going on in the business world, what is the latest trend in making deals. Learn more about financing and the industry you are in. Try to familiarize yourself with more management skills concerning time management, project management, HR management, PR management, etc.
Secondly, learn a foreign language will also help improve career prospects. Grasping a foreign language means that better communication with foreign investors and clients. You will be able to read business articles published in foreign newspapers/magazines. When attending international conferences, you will have no problem in understanding keynote speeches at such conferences.
If you choose B:
When deciding how to transport goods, first of all, you need to figure out how far away the destination is so that you can better decide on the means for transporting goods. For instance, shipping is often considered the most economical way to transport goods of large quantities to far  destinations. As the express highways develop rapidly in our country, transportation by truck has won increasing popularity as it can offer door-to-door delivery services for most destinations within the country.
Another factor to be taken into account when deciding how to transport goods is speed. Although the fastest way is by air, transportation by air has also its disadvantages since it is more expensive than other means of transportation and transporting goods in very large sizes is very difficult.
If you choose C:
When purchasing new machinery, it is important to know about the level of automation, that is whether it is fully automated or partly automated. In case that it is only partly automated, you need to think about how to operate it and whether the workers need to be trained to operate it. If it is necessary to offer some training, you need to consider the selection of trainers. Moreover,   the training cost and who will pay for it needs to be taken into consideration.
Furthermore, it is necessary to know whether it is easy to maintain the machinery and the relevant requirements, like how often does it require a routine maintenance check, how often does it require an overhaul, whether it is easy to get spare parts or replacement parts, whether spare parts are included in the overall price for the machinery, etc.
解析： 暂无解析

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