A user states that the inkjet pr

第1题：

When adding a new user and assigning a role, which user role has "read only" rights to theconfiguration and operational states? （）

• A、user
• B、read_only
• C、target_operator
• D、security_operator

第2题：

A user has reported that they cannot access the company FTP site. The user states that they are using the IP address that was given to them “74200.92.105”. Which of the following is MOST likely the problem?（）

• A、Invalid IP address
• B、FTP program is not working
• C、Port 21 is blocked
• D、The FTP site is down

第3题：

第4题：

A user selects their proper domain and is unable to log into their Windows computer.The error states：‘System cannot log you on to the domain because the system’s computer account in its primary domain is missing or the password on that account is incorrect’.Which of the following is the MOST likely cause for this error？（）

• A、The computer’s account was removed from Active Directory.
• B、The user’s account was removed from Active Directory.
• C、The computer was disjoined from the domain.
• D、The user typed in the wrong password.

第5题：

A user states that their web browser was recently updated and continuously crashes. Which of the following could the technician use to gather more information about the issue?（）

• A、NTBACKUP log
• B、Advanced tab in the System applet in Control Panel
• C、Event Log
• D、Internet Options applet in Control Panel

第6题：

A user states that when the user copies files from ‘My Documents’ to a network share, the files are no longer available locally. Which of the following BEST describes the reason the files are no longer visible?（）

• A、The user copied to a read-only folder share.
• B、The user changed the attributes of the files.
• C、The user copied the files from the local My Documents folder.
• D、The user moved instead of copied the files.

第7题：

Which of the following printers would be the BEST choice for printing on multi-part forms?（）

• A、Impact printer
• B、Thermal printer
• C、Inkjet printer
• D、Laser printer

第8题：

第9题：

A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）

• A、Toner
• B、Transfer roller
• C、Fuser
• D、Pickup assembly

第10题：

A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）

• A、A dead CMOS battery
• B、The OS is not installed on the hard drive
• C、A faulty RAM
• D、A faulty HDD connection