(A) No，thank you.
(B) No, nothing.
(C) I want to buy a woolen carpet.
(D) Thank you for your help.
正确答案：C
解答参考：当售货员问What can I do for you?时意思是您要买点什么?，应该回答想买的商品。
A、I’d like you to meet Joe Stevens. He’s our sales team head.?
B、Please allow me to introduce my colleague to you. She is the Purchasing Manager.
C、It’s a pleasure to meet you, Ben. So you’re the one responsible for those outstanding sales figures I’ve seen.
A、What do you mean by that?
B、I like sales people in your department.
C、That’s a great idea!
根据以下材料回答第 1～5 题：
A．I will take it．
B．How much is it?
C．What can I do for you?
D．Which one do you like?
E．Let me help you．
F．How many ones do you want?
G．Here you are．
H．Thank you SO much!
(S=Shopkeeper。P＝Peter)
第 55 题
S： 1
P：1 wan to buy a notebook．
S：The notebooks are over there． 2
P：The blue one looks nice． 3
S：Two yuan．
P：That’s all right． 4
S： 5
P：Thank you．
回答下列各题：
(S=Shopkeeper，P=Peter)
S： ___56___
P：I want to buy a notebook．
S：The notebooks are overtllere．___57___
P：The blue onelooks nice． ___58___
S：Two yuan．
P：That’s all right．___59___
S： ___60___
P：Thank you．
56.__________
A．I will take it． B．How much is it?C．What can I do for you?D．Which one do you like?E．Let me help you． F．How many ones do you want?G．Here you are． H：Thank you so much!
57.__________
A．I will take it． B．How much is it?C．What can I do for you?D．Which one do you like?E．Let me help you． F．How many ones do you want?G．Here you are． H：Thank you so much!
58.__________
A．I will take it． B．How much is it?C．What can I do for you?D．Which one do you like?E．Let me help you． F．How many ones do you want?G．Here you are． H：Thank you so much!
59.__________
A．I will take it． B．How much is it?C．What can I do for you?D．Which one do you like?E．Let me help you． F．How many ones do you want?G．Here you are． H：Thank you so much!
60.__________
A．I will take it． B．How much is it?C．What can I do for you?D．Which one do you like?E．Let me help you． F．How many ones do you want?G．Here you are． H：Thank you so much!
请帮忙给出每个问题的正确答案和分析，谢谢！
C
D
B
A
G
国家开放大学电大本科商务英语32021期末试题及答案（试卷号：1380）交际用语（共计S分.每小聘2分）1-5超：选择正确的塔句完成下列对话，井将答案序号写在答题纸上.L Good morning. Madam?Good morning! 1 need a check to send to my publisher tn New York.A. What can ! do for you.B. What do you want to buy.C. Why do you come here.2. Thank you. I must say I have a great staff.A. I f d like you to meet Joe Stcvcns Ik f s our sales team hwd. The Sales Ideportment hast more thnn 50 employees.Ik Please allow tne to introduce my colleague to you. She is the Purchasing ManagerC. It * s n pleasure to meet you. Bcn So youre the one responMble for thosr outstanding salc figures P ve seen.3. What can I do for you. Madam?A. Youe 1 better remit 500 yuan in cash to my son in Beijing University.Be Id like to remit SOO yuan in cash to my son in Beijing University.C. Id rothcr rrmit 500 yuan in cash to my son in Beijing University.4. What nbuut the commission?A. hs a general practice everywhere else.B. Of course# Id give you our lowest quotation.C. Vm afrmri you have to tell me how large your order is going tu be.5. And could you give me your signature here?A （）h I don91 hove my signature with me today.Be Sorry? 1rn afraid I didnt quite catch thatC. What do yiu think of my handwriting?二, 询汇皓法（共计30分,每小J 2分）620 |：1读下面的句子，从A,H.C三个选顼中选出一个能境入空白处的佳选项,并将香 案序号写在答纸上6. Whrthcr you leave （own for a dny or for n week, hnving nonirthinR fun you will exnfe you and dtimuhte energy.A. hvr been looking forward to B will look forwnrd w（： are going to look forward W7. The majority of your body is wairr. If you donft hydnuj youre going 10 feel tired.A. marie up ofB. muck ofC. m*de from8. They tmc the money to buy the materia!* they need to make their product they then sell.A, whotB. thutC. which9. There in the Plnnnintf Department Chow Fung is lhai.A. on a charge ofB. in charge ofC. under charRc of10. Online banking developed in the late 1990s and grew more popular over the years since it cah make onefs (inJincinl life much to ninnnge.A be easyB. eaaierV. cusyIL Mr. TonAka him subiribcd Jin English lunguage magname from the sales person tries to build trust with connumers by recommending n product a nd letting the consumers their own decisions.A. mnkeB, to makeC making13. hicAlly b negotiation should be h win-win situntion so both you and your customer will probably hiive to on Nome points*A. give tnB. give outC. give overLI. I rlcphane selling may use the Mlenpeoplr S time of uon the roadH more but * face-to (cc meeting is more effect!veA promotionwllyB, progrrssivelyC. productively15. I think n bu?i stop ndvertinrmcrn is a very wise choice to our productsA. Inunch B. promotecnTnpnign16. You with the rupicl economic growth nowndnys in Chinn the logistccn industry grrtlyt、A hn extrnctrdB. is io explodeC. 1, expanding17- We work closely every Urge airline like Air China, Air France and American Airlines.A withB. toC, in18. You enn apply for an AUSkcy. which means you can online with ua nndupdate your detaih online.A. transferB. transactC. transport19. 1 d like 75 unila by the end uf the month. Could I get an before placing an order?A，commerceB, evaluationl estimate20. I usu/illy get a commzjucHi of about 6% for the imports. Its a general everywhere clseX proRTMSB. pretenseC
A:Hey，Jane，where are you going this weekend?
B:Hi，Bob，l'm going to the beach with some_ f_______ (36) Do you want to come，too?
A: Yeah，that_ s_______ (37) like fun．_W_______ (38) beach are you going to?
B:We were thinking about _d _______ (39) to the north to Grover's Beach;1 like to w
(40) the sea birds there．
A:That sounds great! What time do you__p_______ (41) to leave?
B:I think at about four o-clock on Friday．
A:Do you have_ s _______ (42) for me in one of the cars?
B:Sure，we'll fit you into a car．
A:Great! _W_______ (43) should we meet?
B:Meet me on Friday in_ f _______ (44) of my house．
A:Ok，l'll see you_ t _______ (45)． Bye．
36．_______
A What do you mean B What about you
C I’m not sure D What a pity
E What do you think F Sounds great
G Say, why don’t you come with us H Do you mean it
Jessica: I’m so excited! We have two weeks off! What are going to do?
Natasha:__56__. I guess I’ll just stay home. Maybe I’ll catch up on my reading. __57__? Any plans?
Jessica: Well, my parents have rented an apartment in California. I’m going to take long walks along the beach every day and do lots of swimming.
Natasha: __58__!
Jessica: __59__? My parents will be happy to have you with in.
Natasha: __60__?I’d love to!
(二)根据对话情景内容，从对话后所给的选项中选出能填入每一空白处的最佳选项。
并在答题卡上将该选项涂黑。选项中有两个为多余选项。
Jack: Hi, frank.
Frank：Hi，Jack
Jack：__61____
Frank：Yes，I have some books to read, but I can do it later.
Jack: I want you to do me a favor.
Frank: Go ahead, __62____
Jack: Professor Smith is coming this afternoon. I am expected to meet him at the airport, but I have an important meeting to go to.
Frank: I can do it for you. __63____
Jack: He’s about your age, in his early thirties. Tall and handsome.
Frank :___64___
Jack: Oh, about three o’clock. He is taking flight number 231 from Detroit. Thank you.
Frank:_ 65_____
A. See you this afternoon.
B. How can I recognize him?
C. What do you want me to do?
D. Are you free this afternoon?
E. When should I leave for the airport?
F. I am honored to meet the famous professor.
G. Are you going to the meeting this afternoon?
61.D 62.E 63.F 64.C 65.B
Good morning.()?
Good morning! I need a check to send to my publisher in New York.
A、What can I do for you, Madam
B、What do you want to buy, Madam
C、Why do you come here, Madam
Hi, Wang Xin , nice to meet you!
Hi, Liu Hui,()
A. nice to meet you too.
B. how do you do?
C. I'm fine, thank you.