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单选题A System p administrator is currently working on a problem with IBM Support. The administrator feels that their expectations are not being met on this problem.  What is the IBM recommended procedure to ensure that the request is handled appropriately （

题目
单选题
A System p administrator is currently working on a problem with IBM Support. The administrator feels that their expectations are not being met on this problem.  What is the IBM recommended procedure to ensure that the request is handled appropriately （）
A

Request to change the severity to 1.

B

Request to speak to the Duty Manager.

C

Request to escalate the problem to development.

D

Call IBM Support again and restart the process

参考答案和解析
正确答案： A
解析： 暂无解析
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相似问题和答案

第1题：

An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）

  • A、Gather information from users.
  • B、Reboot the server.
  • C、Apply the latest service packs to the operating system.
  • D、Perform a root cause analysis

正确答案:D

第2题：

A system administrator identified a problem with an AIX command and implemented a work-around. A call was made to IBM Support to report the problem. What severity level should the administrator choose？（）

  • A、Crit-Sit
  • B、Severity 1
  • C、Severity 2
  • D、Severity 3

正确答案:D

第3题：

● Most of the host operating system provides a way for a system administrator to manually configure the IP information needed by a host．Automated configuration methods, such as (72) , are required to solve the problem．

（72）

A．IPsec

B．DHCP

C．PPTP

D．SOAP


正确答案：B
试题（72）分析
 动态主机设置协议（Dynamic Host Configuration Protocol, DHCP）是一个局域网的网络协议，使用UDP协议工作，主要用途是给内部网络或网络服务供应商自动分配IP地址给用户，给内部网络管理员作为对所有计算机作中央管理的手段。
 Internet协议安全性(IPSec)是一种开放标准的框架结构，通过使用加密的安全服务以确保在Internet协议(IP)网络上进行保密而安全的通讯。
 PPTF协议是在PPP协议的基础上开发的一种新的增强型安全协议，支持多协议虚拟专用网（VPN），可以通过密码身份验证协议（PAP）、可扩展身份验证协议（EAP）等方法增强安全性。可以使远程用户通过拨入ISP、通过直接连接Internet或其他网络安全地访问企业网。
 简单对象访问协议（SOAP）是一种轻量的、简单的、基于XML的协议，它被设计成在WEB上交换结构化的和固化的信息。SOAP 可以和现存的许多因特网协议和格式结合使用，包括超文本传输协议（HTTP），简单邮件传输协议（SMTP），多用途网际邮件扩充协议（MIME）。它还支持从消息系统到远程过程调用（RPC）等大量的应用程序。
 用于配置IP信息的是DHCP协议，因此选B
参考答案
（72）B

第4题：

A System p administrator is currently working on a problem with IBM Support. The administrator feels that their expectations are not being met on this problem.  What is the IBM recommended procedure to ensure that the request is handled appropriately （）

  • A、Request to change the severity to 1.
  • B、Request to speak to the Duty Manager.
  • C、Request to escalate the problem to development.
  • D、Call IBM Support again and restart the process

正确答案:B

第5题：

An administrator is troubleshooting a problem on an application server， but has not determined the cause of the problem and is not able to replicate the problem.  Which of the following should the administrator do prior to escalating the issue？（）

  • A、 Gather information from users.
  • B、 Reboot the server.
  • C、 Apply the latest service packs to the operating system.
  • D、 Perform a root cause analysis.

正确答案:A

第6题：

everal people in an finance customer IT department are asking for fileset updates that the  system administrator received from IBM earlier that day on CD-ROM. The system administrator created an install directory on their machine and made it available to everyone.  Which of the following commands will allow the system administrator to copy the images from an IBM update CD-ROM to the install directory（）

  • A、"smit bffcreate" from the target directory
  • B、"tar -xvf /dev/cd0" from the target directory
  • C、"restore -xvqf /dev/cd0" from the target directory
  • D、mount the cdrom on /cdrom and run "cp /cdrom/* ." from the target directory

正确答案:A

第7题：

A user calls the system administrator and states that they can no longer access the file server they had been working on all morning. To trouble shoot this problem，  which step should the administrator take FIRST？（）

  • A、 Reboot the file server.
  • B、 Ask the user what they were doing when they noticed the problem.
  • C、 Ask the user to reboot their PC.
  • D、 Ask the user to ping the default gateway and report the response times back to the administrator.

正确答案:B

第8题：

A system administrator has just applied an update to an AIX system to correct a problem, The APAR number is IX49035 and was shipped as part of the PTF number U437542. After applying the APAR fix, the administrator wants to ensure that the fix is applied before informing the system users of the corrected problem. Which of the following commands should the system administrator run to verify that the APAR fix has been applied to the system?（）

A.lslpp -f IX49035

B.lslpp -fB U437542

C.instfix -f IX49035

D.instfix -ik IX49035


参考答案：D

第9题：

A major account is considering migrating from a proprietary Unix server to a Linux and Intel-based platform. They are not sure if the Intel-based server will be able to handle the workload of the Unix server.  What would be the best strategy to win with an IBM solution？（）

  • A、Suggest to the customer to send their administrator to IBM System x training class to learn more about IBM Intel based servers.
  • B、Propose a try and buy option and offer to help the customer in sizing the new Linux server. Engage the system Engineer on this opportunity.
  • C、Introduce the IBM pSeries Unix product specialist to the account because IBM operating system （AIX） offers an open Unix solution.
  • D、Direct the customer to the IBM Web site to help with sizing and System x server models and types. Follow-up with the customer to answer any sizing question.

正确答案:B

第10题：

Which of the following resources help ensure hardware and software compatibility with IBM System x and BladeCenter servers？（）

  • A、IBM Configuration and Option Guide
  • B、IBM System Sales
  • C、IBM ServerProven
  • D、IBM Techline Web site

正确答案:C

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