Practice 1　　We have learned from our Embassy that you are in

Dear Sirs,

The order mentioned above was delivered to our warehouse 2 days after it arrived in Chicago 8th Jan. and we regret that we have to complain about the conditions in which we received it.

In our order we stipulated that we required four dozen of your men's suits pattern CS/7, and in your invoice, No. CP/78, you charged us for this quantity, but it is clear that you have packed only three dozen in Case 3, 【B1】______ . We would therefore appreciate an explanation and your prompt action to send us the missing dozen suits.

Very much more serious is the condition of the ladies' trousers suits that you packed in Case 2. Of the six dozen that this case contains, 【B2】______ . It is quite clear that this is solely due to the totally inadequate way in which they had been packed for you had not lined the case with any waterproof paper. 【B3】______

【B4】______ , whereas in our order we had stated that we required your pattern CS/9 which is stated in your catalogue as being made up from heavy-weight material. There is no market here for tropical suits, and so we must emphasize 【B5】______ .

We must stress that the mistakes that you have made in this first order we have placed with you have caused considerable problems for us. We had hoped to include your products in the Spring Sale that is due to open at the end of February, but as it is, it is now clear that we shall not be able to do so. We wish to stress, therefore, that unless you take immediate action to correct the mistakes that you have made, 【B6】______ .

We now expect your prompt reply.

Yours,

Faithfully

A. please correct all the mistakes as soon as possible

B. that we expect you to replace these suits that have been wrongly delivered with those we ordered without delay

C. we shall certainly not consider further orders with you and shall report your company to the American Trade Promotion Office in New York

D. and we think the price is a little bit too high

E. forty have become very sodden in transit and most of these show signs of rotting

F. we are also surprised that you appear to have sent us three dozen lightweight gentlemen's suits in Case 1

G. we therefore expect your prompt action to remedy this situation

H. and there is no sign of the missing dozen in either Case 1 or 2

【B1】______

( ) you are in the world, when you walk in to our hotel we want you to have best lodging experience possible.

A.Whoever

B.Whatever

C.Whenever

D.Wherever

Patience is a quality of heart that can be greatly enhanced with deliberate practice. An effective way that I have found to deepen my own patience is to create actual practice periods periods of time that I set up in my mind to practice the art of patience. Life itself becomes a classroom, and the curriculum is patience. You can start with as little as five minutes and build up your capacity for patience, over time. Start by saying to yourself, Okay, for the next five minutes I won’t allow myself to be bothered by anything. I'll be patient. What you’ll discover is truly amazing. Your intention to be patient, especially if you know it's only for a short while, immediately strengthens your capacity for patience. Patience is one of those special qualities where success feeds on itself.

Once you reach little milestones five minutes of successful patience you’ll begin to see that you do, indeed, have the capacity to be patient, even for longer periods of time. Over time, you may even become a patient person.

Being patient will help you to keep your perspective. You’ll see even a difficult situation, say your present challenge, isn't life or death but simply a minor obstacle that must be dealt with. Without patience, the same scenario can become a major emergency complete with yelling, frustration, hurt feelings, and high blood pressure. It's really not worth all that. Whether you’re needing to deal with children, your boss, or a difficult person or situation if you don’t want to sweathe small stuff, improving your patience level isa great way to start.

(1)The best title for this selection is ________.

A、The Art of Patience

B、Patience and Perspective

C、Become More Patient

D、The Effective Ways to Patience

(2)Which of the following is not TRUE?

A、Creating actual practice periods is the only effective way to deepen patience.

B、Our intention may strengthen our capacity for patience.

C、Success feeds on patience.

D、We can deepen our patience by practice.

(3)According to the passage, if we want to be patient, ________.

A、we should have 5-minute practice everyday

B、we should reach little milestones—five minutes of successful patience first

C、we could create actual practice periods and practice

D、We should be perspective

(4)With patience, ________.

A、we will see a difficult situation as death

B、we will see a difficulty situation as a minor obstacle

C、we can deal with children, your boss, or a difficult person or situation easily

D、we would never be hurt

(5)Without patience, when we see the same difficult situation, _______.

A、we will cry

B、we regard it as a major emergency

C、we will sweat

D、we will improve our patience level

As you will see in our price-list, we have offered very competitive prices, supplying you our best quality goods.We solicit that you will favor us with your orders, which shall always have our best attention.(英译中)

It's no good __________ remember grammatical rules. You need to practice what you have learned.

A. trying to

B. try to

C. to try to

D. that try t0

-But then we'll have to accept a Board of Directors chosen by our stockholders. Wouldn't that limit us in many ways? -Certainly. But if you consider the massive capital investment that we'll receive, you'll understand that this could take our company ------ .

：A from being a big firm to being one of the medium-tier players ;

B from being a medium-tier firm to being one of the big players ;

C from being a medium-tier firm to being one of the small players

By () billy we have learned that you would like to establish business relations with us

A、the courtesy from

B、courtesies from

C、the courtesies of

D、the courtesy of

We can obviously notice that over a period of no practice what has been learned tends to be forgotten from______.

A、accepting

B、entertain

C、receiving

D、take

We should very much like to help you in this matter, but we have already cut our prices down to the absolute minimum.We think you will find that our competitors are offering a product of considerably lower quality in order to compete at this price.(英译中)