问答题Practice 3  Your TV set broke down only one week after it was brought. Write a letter of complaint to the store where your TV set was bought.  1) to express what is wrong with your TV set  2) to make your request (change for a new one, or return the br

题目
问答题
Practice 3  Your TV set broke down only one week after it was brought. Write a letter of complaint to the store where your TV set was bought.  1) to express what is wrong with your TV set  2) to make your request (change for a new one, or return the broken one... )  3) to urge the store to give an early reply  You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead. You do not need to write your address and the date.
参考答案和解析
正确答案: 【参考范文】
Dear Sir or Madam,
Last week I bought a TV set from your store. Unfortunately, your product was unable to work properly. It always stops working suddenly and the screen becomes blank. And it broke down this morning. To resolve the problem, I would like you to return my money back, or change a new set for me.
I’m looking forward to your early reply and a resolution to my problem, and I will wait a reasonable amount of time before taking this matter further.
Thank you for taking time to read this letter.
Sincerely,
Wang Lin
解析: 暂无解析
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相似问题和答案

第1题:

根据写作要求,写出一篇作文。

You have made an appointment with your client, but failed to keep it. Write a letter of apology to your client according to the information below.

1. apologize for your failure to keep the appointment;

2. explain your reason to your client; and

3. express your wish to make another appointment.


参考答案:

Dear customer:

I'm sorry that I couldn't keep the appointment in time. This is a mistake in my work arrangement. We had an appointment, but the company suddenly had an emergency, and we needed an emergency meeting, so we couldn't do it. Sorry to tell you again. I hope we can make an appointment again to say sorry to you personally.

Yours


第2题:

you should () your reasons for canceling your purchase order.

A、set forth

B、set up

C、set in

D、set out


参考答案:A

第3题:

Part A

You spent a weekend with the Franklins. After you came back, you write a letter to Mrs. Franklin to express your thanks, and telling her about:

1) the happy weekend you spent

2) your thanks to the Franklins

You should write approximately 100 words. Do not put down your own name at the end of the letter. Use "Ann River" instead. And you need not write your address.


正确答案:Dear Mrs.Franklin I'm writing to express my thanks for your invitation last weekend.I enjoyed at your lovely house with you and your family.Your house is tidy and clean.and there are a lot of beautiful roses in the garden.The food is very deliciousespecially the curly chickenI like it very much. It was kind of you to invite me to your house.and I really appreciate your hospitality.If you are free this weekendplease come to my house with your family.I will cook some British food for you. Yours truly Ann River
Dear Mrs.Franklin, I'm writing to express my thanks for your invitation last weekend.I enjoyed at your lovely house with you and your family.Your house is tidy and clean.and there are a lot of beautiful roses in the garden.The food is very delicious,especially the curly chicken,I like it very much. It was kind of you to invite me to your house.and I really appreciate your hospitality.If you are free this weekend,please come to my house with your family.I will cook some British food for you. Yours truly, Ann River

第4题:

Part A

51. Directions:

You are preparing to ask for some help from your teacher, write a letter that:

1) detail what you want him or she does for you,

2) express your thanks to your teacher,

You should write about i00 words on ANSWER SHEET II. Do not sign your own name at the end of the letter. You do not need to write the address.


正确答案:
 [参考范文]
Dear Ms Wang,
    I make bold to write this letter to ask you to do me a favor. I have tried to translate several short Chinese stories into English for a part-time job. As it is the first time for me to do a translation work, I think there must be many errors and awkward expressions of Chinese English for my lack of experiences. I sincerely hope that you would read over my manuscripts and correct my mistakes and socialisms. Also could you please give me some other suggestions on my translation work.
    Thank you for your help with great respect!
Your faithful student,
×××

第5题:

Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day, Write an email to the customer service center to

1) Make a complaint and

2) Demand a prompt solution

You should write about 100words on ANSERE SHEET 2

Do not sign your own name at the end of the letter, Use "zhang wei "instead.


正确答案:
Dear Sir or Madame,
   As one of the regular customers of your online store, I am writing this letter to express my complaint against the flaws in your product—an electronic dictionary I bought in your shop the other day.
   The dictionary is supposed to be a favorable tool for my study. Unfortunately, I found that there are several problems. To begin with, when I opened it, I detected that the appearance of it had been scratched. Secondly, I did not find the battery promised in the advertisement posted on the homepage of your shop, which makes me feel that you have not kept your promise. What is worse, some of the keys on the keyboard do not work.
   I strongly request that a satisfactory explanation be given and effective measures should be taken to improve your service and the quality of your products. You can either send a new one to me or refund me my money in full.
   I am looking forward to your reply at your earliest convenience.
   Sincerely yours,
   Zhang Wei

第6题:

You’d better have your TV set () .

A、repair

B、repaired

C、repairing

D、to repair


参考答案:B

第7题:

In compliance with the request()in your letter of March 28, we are sending you a complete set of shipping documents.

A、containing

B、contained

C、which contains

D、which contained


参考答案:B

第8题:

Part A Directions:

On your way from Beijing to Paris, you lost you luggage carried by the airline. Write a complaint letter to the service center of the Airline. In your letter, you should tell them

1) what happened to your luggage,

2) what your luggage is like,

3) what compensation you expect.

You should write about 100 words neatly on ANSWER SHEET 2. Do not sign your own name. Use “Li Ming” instead. You do not need to write the address. (10 points)


正确答案:

二、      参考范文

Dear Sir or Madam,

I am writing because I need to complain to you about what happened to my luggage carried by your airlines. On Friday, June 2, 2006, I traveled on your airlines from Beijing to Paris.  When I went to pick up my luggage in Paris, I was informed that it was missing. The lost luggage is a black suitcase, 50 cm in length and 30 cm in width, in which there are five volumes of valuable research papers. If they cannot be found for me, I am sure that you will agree to pay me 1000, the estimated worth of my luggage on my claim ticket, to compensate for my great loss.

I have always enjoyed the good service of your airlines, and I look forward to receiving the same kind of good service in this matter.

Sincerely

Li Ming

第9题:

根据下列材料请回答 36~40 题:

B

No one wants to look silly or do the wrong thing at a new job.It is important to make the fight impression(印象)from the very first day.You will face new people.You will be in a new place.

It may be difficult to know what to d0.Here are five tips to help you make it through the firstday at a new job:

1.First impressions can last forever.Make sure you make a good one.Before your first day,find out if your new job has a dress code(rules about what you can weal"to work).If S0,be sure to follow it.No matter what,always be neat and clean.

2.Get to work on time.Give yourseff an extra l5 minutes to make sure you arrive on time.

3.Pay attention to introductions.One of the first things that your supervisor may do is to intro-duce you to co-workers.These CO-workers will be important to you.They ale the ones who will answer your questions when the boss is not around.

4.Ask plenty of questions.Make sure that your supervisor has told you what is expected of you.If he or she has not told you your duties,ask for a list.Set daily and weekly goals for yourself.

5.Never be the first one to leave.Observe what your C0—workers do around quitting time(下班时间).It does not look good for you to be eager to leave.

第 36 题 Before you arrive at work,you should______.

A.dress in fl fight way

B.introduce yourself

C.know your duties

D.know your CO-workers well


正确答案:A
这篇文章是介绍刚参加一个新的工作需要注意的5个事项。当你去上班之前,应该是在办公室之外,所以B、C、D都不对,应该是注意着装要正确,所以答案选A。

第10题:

Ou bought an iron in a store last week,and you have found that there was something wrong with it.Write a letter to the store manager to explain the problem,express your complaints and suggest a solution You should include the details you think necessary You should write neatly on the ANSWER SHEET Do not sign your own name at the end of the letter.Use"Li Ming"instead Do not write the address.(10 points)


答案:
解析:
Dear sir or Madam I wish to express my dissatisfaction with the iron,which I purchased from Walmart last week When using it for the first time,I found that the temperature control was faulty;it was not possible to set it for an temperature apart from the highest.When I attempted to return the iron to the store,the cashier said that the store was unable to replace it or offer me a refund but advised me that it could be sent away for repair.As I need an iron on a daily basis,and it was not clear how long a repair would take,this option was unsatisfactory.Since the iron clearly does not function as it should and therefore does not comply with the legal standards of product quality,I am writing to you to ask for a full refund of the RMB 135 retail price.I look forward to hearing from you within the next two weeks Sincerely Li ming

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