单选题- You are right. How do you analyze our weaknesses？一 we put less emphasis on the overall design.（）A I’m afraidB I tell youC I see

Waiter: Hello, sir. ?

Customer: Could you give us a second, please?

Waiter: Sure.

A． Are you ready to order

B． How can I help you

C． Ready to take my order

D． Can I do you a favor

—— ________ ?

—— I have a headache, a sore throat and I’m feeling rather weak.

A.What are you

B.What’s the matter with you

C.How are you today

D.What can I do for you

A.I'm pleased to meet you.

B.Yes, you can leave if you like.

C.Oh, no, you can't.

D.All right. Hope to see you soon.

CLERK: Hello, Big City Electricity, how may I help you today

PETERS:__1__.

CLERK: May I have your account number

PETERS: Certainly, it’s 4392107.

CLERK: Thank you, is this Mr. Peters

PETERS: Yes, this is Mr. Peters.

CLERK: Thank you. What can I help you with

PETERS: ___2_.

CLERK: I’m sorry to hear that___2_.

PETERS: The bill is 300% higher than last month.

CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.

PETERS: OK, Thank you for your help.

CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity

PETERS: I usually pay about $50 a month.

CLERK: Thank you.___4_

PETERS: $200. I can’t understand why.

CLERK: Yes, Mr. Peters. Was your usage different in any way

PETERS: No, it was an average month.

CLERK: I’m sorry there certainly seems to be a mistake.

PETERS: Well, I’m happy you agree with me.

CLERK: I’ll contact a service representative. And what’s your phone number

PETERS: 408-533-0875

CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.

A. I think I’ve been overcharged for the past month.

B. I’m terribly sorry about the mistake.

C. I’m calling concerning my electricity bill.

D. And how much did we charge on this bill

E. Why do you think we charged you too much

You are right. How do you analyze our weaknesses?

()we put less emphasis on the overall design.

A、 I’m afraid

B、 I tell you

C、 I see

A What do you mean B What about you

C I’m not sure D What a pity

E What do you think F Sounds great

G Say, why don’t you come with us H Do you mean it

Jessica: I’m so excited! We have two weeks off! What are going to do?

Natasha:__56__. I guess I’ll just stay home. Maybe I’ll catch up on my reading. __57__? Any plans?

Jessica: Well, my parents have rented an apartment in California. I’m going to take long walks along the beach every day and do lots of swimming.

Natasha: __58__!

Jessica: __59__? My parents will be happy to have you with in.

Natasha: __60__?I’d love to!

What about the commission? ().

A、 Of course, I’d give you our lowest quotation

B、 I’m afraid you have to tell me how large your order is going to be

C、 It’s a general practice everywhere else

A、No well, I’m afraid

B、Good, how are you then?

C、Very well, thanks, and you?

D、Quite good, what about you?

A: How are you today? B: I'm all right.()

A、personal

B、private

C、personnel

D、public