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问答题Practice 9　　● Your company delayed the delivery of an order due to lack of stock from the supplier. You must try to persuade the customer to do with the sample shirts which are not completely satisfactory.　　● Write a letter to Mr. Harrison:　　● Apologiz

题目
问答题
Practice 9　　● Your company delayed the delivery of an order due to lack of stock from the supplier. You must try to persuade the customer to do with the sample shirts which are not completely satisfactory.　　● Write a letter to Mr. Harrison:　　● Apologizing for your late delivery;　　● Explaining the reason;　　● Telling him goods are already on the way.　　● Write about 60—80 words.
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第1题：

Recently.many citizens try to use the facilities in your university due to a shortage of public sports facilities in your city.Write a letter of aboui 100 words on this issue to the city department concerned to l）give your opinions briefly,and 2）make two or three suggestions.You should write neatly on the ANSWER SHEET.Do not use your own name at the end of the letter.Use"Ii Ming"instead Do not write the acldress.（10 points）


答案：
解析：
Dear Sir or Madam,I am a student of xx University.I'm writing to express my humble opinions about the pubtic sports facilities in our city.In recent years,the population has grown rapidly,so has citizens'passion for bodybuilding,while on the other hand,newly-built communities seriously lack public sports facilities and many existing facilities are in bad conditions.As a consequence,citizens often get into campuses to use sports facilities there without permission,which poses risks to campus security.I suggest that the government allocate more financing to the maintenance and construction of public sports facilities.Besides,opening sports faciIJties on campus in an orderly manner may also be helpful.For example,allow citizens to use those facilities during weekends and holidays by appointment.Thank you for your time and I hope you will find the above suggestions useful.Yours faithfully,Li Ming

第2题：

Write a memo in about 50 words. You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistant, Jack Zhou. ·Ask him to visit your dispatch department and urge them to dispatch the order. ·Specify the goods, quality, and the deadline for dispatch. ·Add any relevant information you can think of.
To: Jack Zhou
From:(your name)
Subject: Order No.366
Date: 19 April，2013
I received a letter from a customer in Britain who complained about the late delivery of their Order No.366 for 100 sets of Model DX fax machines.The delay is due to the negligence of our dispatch department.Could you go to the dispatch department and tell them to send
the order before the end of this month? Thanks!
略

第3题：

Your firm is planning to export carpets to Great Britain. At a recent conference you met William Linton, who is a market analyst working for a British company, British Agents Consultants.

Write a letter to Mr. Linton in 160—200 words, explaining what your firm is planning to do and giving details of what you would like his company to do for you.

You should write 160—200 words neatly on ANSWER SHEET 2.


正确答案：Dear Mr. Linton I am writing to you because I believe your company is in a position to help us plan the export of our carpets to Great Britain. Our company has been making carpets for almost 20 years and we have exported a variety of our top quality products to more than 100 countries in Asia Africa and America. Now we are planning to introduce our carpets into British market. We are enclosing the latest catalogue of our products. As we know little about the supply and demand of carpets in UK I would like your company to conduct a market research on the models of carpets available in UK market the price range all over the country and the competition etc. and finally present us a report based on the research. If you are interested in this project please confirm us as soon as possible and let us know the cost and expenses necessary for this consultancy service. We hope to hear from you soon. Yours sincerely Cathy
Dear Mr. Linton, I am writing to you because I believe your company is in a position to help us plan the export of our carpets to Great Britain. Our company has been making carpets for almost 20 years, and we have exported a variety of our top quality products to more than 100 countries in Asia, Africa and America. Now we are planning to introduce our carpets into British market. We are enclosing the latest catalogue of our products. As we know little about the supply and demand of carpets in UK, I would like your company to conduct a market research on the models of carpets available in UK market, the price range all over the country, and the competition, etc. , and finally present us a report based on the research. If you are interested in this project, please confirm us as soon as possible and let us know the cost and expenses necessary for this consultancy service. We hope to hear from you soon. Yours sincerely, Cathy

第4题：

问答题
Practice 13　　● Miss Peters has placed an order with Mr. Frederic. This is the first order his company has ever got from her company. Mr. Frederic decides to keep this new customer and is thinking of increasing his company’s sales to her.　　● Suppose you are a secretary of Mr. Frederic, he asks you to write this letter.　　● Please write the letter.　　● Write 60-80 words.

正确答案： 【参考范文】
Dear Miss Peters:
For your first-time order, I would like to thank you on behalf of the company. This is your initial order and I believe that no greater kick a sales manager can get than the beginning of business with a new customer. The signing of an order is an exhibition of trust, and we are fully aware that we are responsible for maintaining that trust.
What means the most to the buyer of any product is the character of the supplying organization, its resources, its .facilities, its reputation, and its standards of service.
Every facility of our company is at your disposal. We would like to be helpful beyond the mere necessities of business transaction.
We really appreciate it that you decide to do business with us. We want to continue to deserve your trust.
John Smith
Secretary of General Director of ABC Company
解析： 暂无解析

第5题：

问答题
Practice 9　　● Your company delayed the delivery of an order due to lack of stock from the supplier. You must try to persuade the customer to do with the sample shirts which are not completely satisfactory.　　● Write a letter to Mr. Harrison:　　● Apologizing for your late delivery;　　● Explaining the reason;　　● Telling him goods are already on the way.　　● Write about 60—80 words.

正确答案： 【参考范文】
Dear Mr. Harrison,
Further to your phone call of 2nd June, we want to give our sincere apology for the late delivery of the sample shirts. The materials required are short supply of stock in the past three weeks, which results in the delay.
When the materials ultimately arrived, we found that only four colours are available. Now sample shirts with the four available colours have been delivered. I am sorry for any inconveniences and trouble caused by the above.
Yours sincerely,
Isabella Browning
解析： 暂无解析

第6题：

You have just come back from the U.S.as member of a SinoAmerica cultural exchange program.Write a letter to your American colleague to 1）express your thanks for his/her warm reception,2）welcome him/her to visit China in due course.You should write about 100 words on the ANSWER SHEET.Do not sign your own name at the end of the letter.Use“Zhang Wei”instead.Do not write the address.


答案：
解析：
Dear Joe,
I would like to extend my heartfelt thanks to you for your warm hospitality when I participated in an exchange program in USA.Your generosity helped to make my stay in USA a memorable memory and gave me a good chance to know American cultures better.Besides,I think it is really an honor for me to make friends with you and I will cherish the friendship forever.I do hope that you will come to China one day,so that I could have the opportunity to repay your kindness and refresh our friendship.Please allow me to give my sincere appreciations to you again.And wish to see you in China soon.Sincerely yours,
Zhang Wei

第7题：

问答题
Write a memo in about 50 words. You received a letter from a British customer complaining of the late delivery of their Order No.366.Then you looked into the matter and found it was the fault of your dispatch department.Write a short memo to your assistant, Jack Zhou. ·Ask him to visit your dispatch department and urge them to dispatch the order. ·Specify the goods, quality, and the deadline for dispatch. ·Add any relevant information you can think of.

正确答案： To: Jack Zhou
From:(your name)
Subject: Order No.366
Date: 19 April，2013
I received a letter from a customer in Britain who complained about the late delivery of their Order No.366 for 100 sets of Model DX fax machines.The delay is due to the negligence of our dispatch department.Could you go to the dispatch department and tell them to send
the order before the end of this month? Thanks!
解析： 暂无解析

第8题：

Part A

51. Directions:

You have just received a letter from a company, which replied your application for a job and asked you to go to the interview on August 30. Please write a reply which is about 100 words on ANSWER SHEET II. Do not sign your own name at the end of the letter. You do not need to write the address. ( 10 points)


正确答案：
Dear Mr．Wang，
    Thank you for your reply of August 20 about my application for a position．It came to hand this morning as a pleasant surprise． I am glad to tell you that I will attend the interview at the time you set for the morning of August 30．I will bring along full details of my testimonials as you suggested，
    I Would like to introduce myself to the company and hope to be a member of it．I would certainly spare no effort to acquit myself to your satisfaction．
                                  Yours respectfully，
                                              X X X

第9题：

问答题
Practice 4　　● Mr. White is going to order a large amount of commercial computers from your company. He also shows an interest in your company’s electrostatic copier, which is in the charge of Mr. Blair, your colleague. Mr. White would like to bring 8 samples and some specifications back home to make a trial sale.　　● Write a note to Mr. Blair, one of your colleagues.　　● Telling him the fact that Mr. White is interested in electrostatic copier.　　● Mentioning the number he wants to have.　　● Suggesting their direct contact.　　● Write 30-40 words on your answer sheet.

正确答案： 【参考范文】
Dear Mr. Blair,
Mr. White, one of my regular customers, expresses his interest in our electrostatic copier. He wants to take 8 samples and some specifications back home to make a trial marketing. You may contact him directly on 2107316.
解析： 暂无解析

第10题：

问答题
Practice 7Suppose you are Li Ming, please write a letter to the University President about the Canteen Service on Campus. Your letter should cover these points:(1) food quality and price,(2) your impression on the dining environment and canteen servicePlease note: you may praise the canteen service in your letter or you may criticize and suggest, or you can do the both. Write at least 150 words.You do NOT need to write any addresses.

正确答案： 【参考范文】
Dear Mr. President,
I am a student of computer science in our university. I am writing this letter to you to show you the canteen service on campus on behalf of some students of our department.
Firstly, we feel we need more varieties of foods served to us, which means every student can get the food suitable for his taste and his pocket-money allowance. Secondly, we find it essential to elongate the opening hours of the canteen. A student from a class that ends at 12:00 at noon may reach the canteen no sooner than 12:30. However, the fact is that the canteen is already closed when he gets there. Thirdly, we are greatly concerned with the dining environment. We feel that student diners are entitled to a better dining environment than what they are having now.
We do hope that the university authority will look into the problems and solve them.
Yours Sincerely,
Li Ming
解析： 暂无解析

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