When planning for voice deployments with the Cisco Unified W

第1题：

Which three functions are associated with a Cisco Unified CallManager？ （）

• A、 connects traditional telephony devices to voice over IP infrastructure
• B、 converts analog signals to digital format
• C、 performs voice compression
• D、 performs call processing
• E、 performs dial plan administration
• F、 performs signaling and device control

第2题：

How are CTI ports in a CTI Port Group added on the CRS Server?（）

• A、They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.  
• B、They can be assigned as a range of ports in CRS Application Administration.  
• C、They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.  
• D、They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.

第3题：

Which statement is true about the capabilities of a voice gateway router？（）

• A、voice gateways with analog interfaces need a gatekeeper to convert analog signals into digital format before voice is encapsulated into IP packets
• B、voice gateways need a gatekeeper to interconnect the VoIP networks the PSTN network
• C、voice gateways with Cisco Unified CallManager Express （CME） can permanently act as a call agent for IP phones
• D、voice gateways equipped with a DSP module can take the role of the call agent during WAN failure.

第4题：

Where are CTI route points added or configured for Cisco Unified Contact Center Express? （）

• A、Cisco Unified CallManager Device Configuration
• B、Cisco Unified Contact Center Express Directory Management  
• C、Cisco Supervisor Desktop  
• D、Cisco CRS Administration, JTAPI Trigger Creation  
• E、Cisco Unified Contact Center Express Media Subsystem 

第5题：

Which of the following is a new product that is included in the Cisco SMB Support Assistant?（）

• A、Cisco Unified CallManager
• B、Cisco Unity Express
• C、Cisco Unified CallManager Express
• D、Cisco Unity

第6题：

When determining a customer’s technical requirements for a Cisco Unified Communications solution， which important tool can be used to determine the bandwidth used by different codecs with various protocols over different media？（）

• A、Network Codec Aggregator Tool
• B、Bandwidth Estimator Tool
• C、Unified Communication Bandwidth Tool
• D、Voice Bandwidth Calculator
• E、Voice Codec Bandwidth Calculator

第7题：

Cisco Unified Communications 500 Series for Small Business， a critical part of the Cisco Smart Business Communications System， is a unified communications solution for small businesses that provides voice， data， voicemail. Which three features does the Cisco UC520 support？（）

• A、 distributed routing
• B、 Cisco Unity Express
• C、 security， firewall and VPN
• D、 analog devices

第8题：

What is the Cisco collaboration per-person licensing option that simplifies purchasing and provides customers with maximum flexibility?（）

• A、Cisco User Connect Licensing
• B、Cisco Unified Workspace Licensing
• C、Cisco Unified Communications Software Subscription
• D、Cisco Unified Collaboration Licensing

第9题：

What is the maximum amount of Cisco Agent Desktop downtime after a failover when using highavailability in Cisco Unified Contact Center Express 4.0?（）

• A、10 seconds  
• B、30 seconds  
• C、45 seconds  
• D、60 seconds

第10题：

What is the Cisco recommended setting for the Cisco Unified Wireless Network WLC Voice Call Admission Control Max RF Bandwidth to support the Cisco Unified Wireless IP Phone 7921G?（）

• A、nominally 30 percent to best align with Cisco Unified Communications System recommendations
• B、100 percent to ensure that the VoWLAN calls can use all the available bandwidth, if needed
• C、system default of 75 percent
• D、40 to 60 percent
• E、voice CAC should be left disabled unless wired QoS is configured