Run the CHKDSK utility
Run the disk defragmenter utility
Increase the capacity on the system volume
Convert to a dynamic drive on the system
第1题：
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
第2题：
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）
第3题：
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）
A. Run chkdsk.
B. Run an antivirus program.
C. Replace the faulty mouse.
D. Remove any recently added hardware.
第4题：
A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）
第5题：
A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files. Which of the following would be the BEST tool to diagnose and troubleshoot this problem? （）
第6题：
A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause？ （）
第7题：
A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?（）
第8题：
An application or user experiences poor performance， yet examination of the nfsstat -c output indicates no or very few timeouts and retransmits. This means that the client is receiving responses from the server as fast as it is asking for them. What is the first thing to be checked？（）
第9题：
A user is reporting a loud grinding sound when the machine is powered on. The machine loadsinto windows and the user does not notice any performance issues. Which of the following is the MOST likely cause of the noise?（）
第10题：
Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）