A technician is trying to load a device driver directly from

第1题：

A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）

• A、Print spooler has stalled
• B、Device driver has failure
• C、Incorrect form is printing
• D、Incompatible driver is installed

第2题：

SQ L*Loader is a utility that can perform which two tasks？（）

• A、Load data from a disk， tape， or named pipes.
• B、Load data into an Oracle database using DML statements.
• C、Extract， reorganize， and insert data within an Oracle database.
• D、Load data from external files into tables in an Oracle database.
• E、Load data into an Oracle database using operating system commands.
• F、Load data directly from a non-Oracle database to an Oracle database.

第3题：

第4题：

A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）

• A、The device needs a firmware update
• B、The device needs an updated driver installed
• C、The plugged in device is too slow for the USB port speed
• D、The device is incompatible with the installed version of Windows

第5题：

You manage several computers that run Windows 7. A user wants to roll back a driver. The user opens thedevice properties in Device Manager and discovers that the Roll Back Driver option is unavailable. Youconnect to the computer by using Windows Remote Assistance. You need to roll back the driver to itsprevious version.  What should you do first?（）

• A、Add the user to the Power Users group.
• B、Right-click Device Manager and select Run as administrator.
• C、From System Properties， modify Device Installation Settings.
• D、From the Local Group Policy， modify Device Installation Restrictions.

第6题：

A technician has added memory to a laser printer. To allow the printer driver software to use the additional memory， the amount of memory should be modified in：（）

• A、the Device Settings tab in Printer Properties.
• B、Device Manager by clicking on the printer’s driver and selecting Parameters.
• C、Device Manager by selecting Upgrade Driver.
• D、the Color Management tab in Printer Properties.

第7题：

You have a server that runs Windows Server 2003 Service Pack 2 (SP2). You have a third-party hardware device installed. The device uses a third-party driver. The device works properly. The driver’s hardware manufacturer provides a new device driver. You update the device driver, but the device fails to work. You need to ensure that you can use the new hardware device. What should you do? （）

• A、Connect to Windows Update and install all driver updates.
• B、From the properties of the device, select Roll Back Driver.
• C、From Device Manager, uninstall the device and then restart the server.
• D、From Device Manager, disable the device and then click Scan for hardware changes.

第8题：

第9题：

If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）

• A、Add Hardware Wizard
• B、Device Manager
• C、Computer Management
• D、Disk Management

第10题：

Due to slow backup response， an administrator installed a new driver for the SCSI card. After a server reboot the device is not working properly.  Which of the following is the BEST course of action？（）

• A、Reboot the server and restore files using ASR.
• B、In Device Manager， locate the device， and click Roll Back Driver at the driver tab.
• C、Restore the driver from the previous backup tape.
• D、Go to Device Manager， locate the device， and click Restore Previous Driver at the driver tab.