（）the Manager’s not available at the moment. But the Assistant Manager is here.How Can I help you, madam?
第1题：
A.I’m afraid
B.with our compliments.
C.to talk to the Manager?
D.It is entirely our fault.
第2题：
A、Sorry, I have no idea
B、Yes, I'd like 2 kilos of oranges
C、You'd better give me a hand
第3题：
我是安保部经理， 将协助这次安保工作
A.I’m a manager of the enterprise, who will assist you in this security department
B.I’m a manager of the security department. , who will assist you in this security work
C.The security manager who will assist you in this security work, is on the way
D.The security work will be assisted by the manager of the security department
第4题：
– Who is going to chair the conference? -- _____________.
A、Yes, I am.
B、Our manager.
C、May I help you?
D、That would be fine.
第5题：
A、personal
B、private
C、personnel
D、public
第6题：
A、Sorry, I have no idea
B、Yes, I know what to buy
C、You'd better give me a hand
D、Yes, I'd like 2 kilos of oranges
第7题：
—Let me give you a hand. —__________.
A.That’s OK. I can manage
B.It’s not very light
C.I can help you with it
D.Put it down on the ground
第8题：
I’m afraid Mr. White isn’t available at the moment. Can I ______?
第9题：
A.Yes.I'd like to know if my CD player has been repaired yet.
B.I asked for the repair department.
C.Just a moment, please.The manager will be in soon.
第10题：
Shop assistant: May I help you, sir?
Customer:________.
A、Mind your own business
B、Sorry.I don't need your help,thank you
C、I'm just looking.Thanks.
D、If you want to help me,I'll be glad to accept it