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A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.B、Repl

题目

A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）

  • A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.
  • B、Replace the CD/DVD drive.
  • C、Pry the tray open with a small， flat head screwdriver.
  • D、Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.
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相似问题和答案

第1题：

Which of the following should a technician do FIRST in the BIOS to set up drive encryption?()

A. Enable eSATA support

B. Run built-in diagnostics

C. Enable TPM

D. Enable virtualization support


参考答案：C

第2题：

After installing a new hard drive into a server for the purpose of mirroring the data from the first drive to the second one， the server displays an “operating system not found” error. Which of the following should the technician do to boot the server from the original drive？（）

  • A、Replace the second drive with a hot swappable one.
  • B、Swap the drive boot order in the BIOS
  • C、Make the second disk active under the disk management tool.
  • D、Rebuild the array using the hardware RAID tool at boot.

正确答案:B

第3题：

A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）

A. Reboot the computer

B. Remove the drive and reinstall

C. Install the device driver

D. Flash the BIOS


参考答案：C

第4题：

A system administrator has a failed disk drive that is mirrored to another disk drive. They successfully removed the logical volume copies off of the failed disk drive. Which of the following commands should be used to remove the failed disk drive from the volume group？（）

  • A、chvg
  • B、rmdev
  • C、reducevg
  • D、exportvg

正确答案:C

第5题：

A VPN connection is not working correctly and the technician is unable to ping the VPN server. Which of the following actions should the technician do FIRST?（）

  • A、Call their local ISP
  • B、Verify the IP information of the server
  • C、Check their local Internet connection
  • D、Verify the hostname of the server

正确答案:C

第6题：

A VPN connection is not working correctly and the technician is unable to ping the VPN server.Which of the following actions should the technician do FIRST?()

A. Call their local ISP

B. Verify the IP information of the server

C. Check their local Internet connection

D. Verify the hostname of the server


参考答案：C

第7题：

A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）

  • A、Reboot the computer
  • B、Remove the drive and reinstall
  • C、Install the device driver
  • D、Flash the BIOS

正确答案:C

第8题：

A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()

A. Remove network connections

B. Remove the RAM

C. Self ground on the computer case

D. Disconnect power to PC


参考答案：D

第9题：

A user states while making several attempts to install a new version of their graphics application,they place the disk in the drive and the LED blinks but nothing happens. Which of the following is the FIRST action to perform?（）

  • A、Clean the drive with an approved cleaning disk.
  • B、Check the media for scratches or cracks.
  • C、Replace the drive with a known good one.
  • D、Verify the type of media and drive.

正确答案:D

第10题：

Which of the following should a technician do FIRST in the BIOS to set up drive encryption?（）

  • A、Enable eSATA support
  • B、Run built-in diagnostics
  • C、Enable TPM
  • D、Enable virtualization support

正确答案:C

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