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A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）A、Allow the user to continue workingB、Check for vir

题目

A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）

  • A、Allow the user to continue working
  • B、Check for viruses
  • C、Re-image the hard drive
  • D、Document time/date for later reference
  • E、Prevent users from accessing the PC
  • F、Turn off PC
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相似问题和答案

第1题：

A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()

A. Warn the user

B. Report through proper channels

C. Wipe the drive

D. Give the computer back to the user


参考答案：B

第2题：

A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）

  • A、Terminal Services
  • B、Remote Assistance
  • C、Routing and Remote Access Service
  • D、Remote Desktop

正确答案:B

第3题：

A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）

A. Allow the user to continue working

B. Check for viruses

C. Re-image the hard drive

D. Document time/date for later reference

E. Prevent users from accessing the PC

F. Turn off PC


参考答案：D, E

第4题：

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）

  • A、Run the printer configuration wizard on the desktop.
  • B、Check to see if the network printer is turned on.
  • C、Verify that the printer is connected to the network.
  • D、Check the local print queue for a failed print job.

正确答案:D

第5题：

A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?（）

  • A、Perform an antivirus program scan
  • B、Boot the machine into Safe Mode
  • C、Remove the machine from the network
  • D、Check for system security patches

正确答案:C

第6题：

A technician has a PC that has no Internet connection. The IP address for the PC is 169.254.XXX.XXX. Which of the following should be checked FIRST?()

A. DHCP settings

B. BIOS settings

C. DNS settings

D. Power settings


参考答案：A

第7题：

A technician has been asked to ensure a PC is supplied with power for a short time, during apower failure. The technician should install which of the following devices to ensure thisrequirement is easily met?（）

  • A、Backup power generator
  • B、Uninterruptable power supply
  • C、Power line conditioners
  • D、Surge protectors

正确答案:B

第8题：

A user states that their work PC has become infected with a virus. Which of the following shouldthe technician do FIRST?()

A. Perform an antivirus program scan

B. Boot the machine into Safe Mode

C. Remove the machine from the network

D. Check for system security patches


参考答案：C

第9题：

A technician does not have power to a PC. Which of the following tools should the technician use to check for electricity?（）

  • A、Cable tester
  • B、Power supply tester
  • C、Tone generator
  • D、Multimeter

正确答案:D

第10题：

A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）

  • A、Replace the motherboard.
  • B、Check all connections.
  • C、Replace the USB controller.
  • D、Check the PS/2 connector.

正确答案:B

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