You are the administrator of your company’s network. You attempt to install a printer driver on a Windows 2000 computer for a user named Linda. You receive the following error message： "Error 11-Cannot install printer driver." The driver was originally

题目

You are the administrator of your company’s network. You attempt to install a printer driver on a Windows 2000 computer for a user named Linda. You receive the following error message： "Error 11-Cannot install printer driver." The driver was originally downloaded from the printer manufacturer’s Web site. You have successfully used the driver in the past on their Windows 2000 Professional computers. You want to configure Linda’s computer to check for driver integrity and to allow you to install this printer driver. What should you do？（）

A、Configure driver signing to display a message before installing an unsigned driver.
B、Configure driver signing to ignore File Signature Verification.
C、Create a Local Computer Policy to enable Windows File Protection.
D、Use the Add Printer Driver wizard to install the driver.Create a Local Computer Policy to enable Windows File Protection.
E、Use the Print Troubleshooter.
F、Configure the computer to prevent the installation of unsigned drivers.

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相似问题和答案

第1题：

You are the administrator of Ezonexam.com's network.

You want to connect your Windows 2000 Professional computer to a new TCP/IP based laser print device. The print device is Plug and Play compliant and is included on the current Hardware Compatibility List (HCL). When you attempt to create a new TCP/IP printer port you receive the following error message:

"Specified Port cannot be added. The port already exists."

You want to be able to use the new TCP/IP printer.

What should you do?

A．Modify the properties of the existing printer port to use the new print device.

B．Change the LPT port setting to bidirectional in the BIOS on your computer.

C．Change the LPT port setting to enable legacy Plug and Play detection on your computer.

D．Obtain and install the WDM-compliant device drivers and printing software for the printer.

正确答案：A
解析：Explanation: The error message states that the new port cannot be added since it already exists. Thus all that is necessary to enable you to make use of the printer is to modify the properties of the existing port.

Incorrect answers:
B: Changing the port setting to bidirectional is not going to enable printing with the new print device.
The problem stems from the new port that cannot be added.

C: Since the print device is plug and play compliant and is included on the HCL, changing the port setting is not going to allow you to use the new TCP/IP printer because the problem stems from a port that cannot be added.

D: For hardware support Windows 2000 Professional includes the Win32 Driver Model (WDM). This provides a common model for device drivers across Windows 98 and Windows 2000. Drivers that are written to the WDM will work in both Windows 98 and Windows 2000. Windows 2000 uses a driver-signing process to make sure drivers have been certified to work correctly with the Windows Driver Model (WDM) in Windows 2000. However, the error message states that it is a port that cannot be added since it already exists. It is thus not a driver problem.

第2题：

You are the network administrator for Company.com. Your computer has Windows 2000 Professional installed. You install an upgraded driver for your video card. When you restart the computer you receive the following message: **** Stop: 0x000000B4 – The video driver failed to initialize.” The computer will not start in safe mode. You want your computer to start properly. What should you do?（）

A、Start the Repair option and select the option to locate and repair system files.
B、Start the computer by enabling VGA mode.
C、Use the Recovery and repair the Master Boot Record.
D、Restart the computer in debug mode.

正确答案:B

第3题：

You want to connect your Windows 2000 Professional computer to a new color laser printer. The printer is Plug and Play compliant. The printer is included on the current Hardware Compatibility List (HCL).

You are a member of the Sales organizational unit (OU). You want to share the printer with other users in the Sales Organizational Unit.

You plug the printer into the LPT port on the back of the computer. You then attempt to install the 32-bit application printer software that came with the printer. During the installation you receive an error message as shown in the exhibit.

What should you do before you share the printer to other users in the Sales OU?

A．Change the LPT port settings to enable legacy Plug and Play detection on your computer.

B．Change the LPT port setting to bidirectional in the BIOS on your computer. Then reinstall the printer software.

C．Connect the printer to another computer in the Sales Organizational Unit. Then install the device drivers for the printer.

D．Obtain and install WDM-compliant device drivers and printing software for the printer.

正确答案：D
解析：Explanation: An error message with a reference to the print.dll file indicates a problem with the printer driver. The current print driver should be replaced with a WDM-compliant driver. WDM-compliant drivers and WDM-compliant printing software should be used to assure that the printers and the print devices work well in Windows 2000. The Windows Driver Model (WDM) provides a common model for device drivers across Windows 98 and Windows 2000 and would thus work in both Windows 98 and Windows 2000.

Incorrect answers:
A: The computer is a modern color laser printer, which is included in the Hardware Compatibility List (HCL). It is therefore not a legacy device. Therefore enabling legacy plug and play detection of the print port will not solve the problem in this scenario.

B: Bidirectional support enables communication between the physical print device and the Windows 2000 printer. This enables the print device to send status messages like "Low toner". Bidirectional support would not help with driver problems.

C: A printer driver is already installed, but the driver is not compatible with Windows 2000. You therefore need to install a WDM-compliant driver.

第4题：

Your network contains a server named Server1 that runs Windows Server 2003 Service Pack 2 (SP2). Server1 has a shared printer named Printer1. Users report that when they attempt to connect to Printer1 they receive the following error message: “The Server for ‘Color Laser 1000’ printer does not have the correct printer driver installed. If you want to search for the proper driver click OK. Otherwise, click Cancel and contact your network administrator or original equipment manufacturer for the correct printer driver.” On Server1, you can print a test page on Printer1. You need to ensure that when users connect to Printer1, the correct printer driver is installed. What should you do? （）

A、Configure the printer to use the LPT1 local port.
B、Configure Advanced settings in Printing Preferences.
C、Add an additional driver from the properties of Printer1.
D、Add the Allow Manage Printers permission to CREATOR OWNER.

正确答案:C

第5题：

You have implemented the Hisecws.inf security template on all the Windows 2000 Professional client computers in your network. A user has received a driver and utility software for an internal SCSI controller in his computer. He uses the manufacturer-provided CD to install the driver and the utility. He restarts the computers and reports that the internal SCSI controller is not working correctly. You discover that the driver is not installed correctly. What should you do?（）

A、Disable the security template. Reconfigure the driver signing option. Install the driver. Enable the security template
B、Reconfigure the driver signing option. Disable the security template. Install the driver. Enable the security template
C、Run the Sigverif command. Reconfigure the driver signing option. Install the driver
D、Run the Sigverif command. Disable the security template. Install the driver. Enable the security template
E、Run the Sfc/cancel command. Install the driver. Run the Sfc/enable command

正确答案:A

第6题：

You install Windows 2000 Professional onto an NTFS partition on your computer. During theinstallation, you manually specify the OEM driver for the tape device SCSI controller. After theinstallation, you run the Winnt32 /cmdcons command. Then you successfully install the latest Windows2000 service pack.Next, you install an updated driver for the tape device SCSI controller. When you restart the system andlog on to the computer, you receive a stop error.You need to restore the functionality of the SCSI controller with the least amount of administrative effort. What should you do? （）

A、Restart the computer in Safe Mode. Reinstall the functional SCSI controller driver.
B、Restart the computer into Recovery Console. Replace the faulty SCSI controller driver with the functional one.
C、Start the computer by using a Windows 2000 Professional disk. Replace the faulty SCSI controller driver with the functional one.
D、Install a parallel copy of Windows 2000 Professional in a separate folder. Copy the functional SCSI controller driver into the original system folder, and restart the computer to the previous installation.

正确答案:A

第7题：

You are the administrator of ExamSheet.net's network. You attempt to install a video driver on a Windows 2000 Professional computer. You receive the following error message: "Error 11 - Cannot install video driver." The driver was originally downloaded from the video card manufacturer's Web site. You have successfully used the driver in the past on other Windows 2000 Professional computers. You want to configure the Windows 2000 Professional computer to check for driver integrity and to allow you to install this video driver. What should you do? （）

A、Use the Hardware troubleshooter. Configure the computer to prevent the installation of unsigned drivers.
B、Use the Add Hardware wizard to install the driver. Create a Local Computer Policy to enable Windows File Protection
C、Configure driver signing to ignore File Signature Verification. Create a Local Computer Policy to enable Windows File Protection
D、Configure theUnsigned driver installation behaviorpolicy setting to beWarn but allow installation

正确答案:D

第8题：

You are the administrator of a Windows 2000 Server network that runs in mixed mode. You install a new Windows 2000 Server computer. You create and share a new HP LaserJet 4L printer.

Your Windows 2000 Professional client computer can print to the new printer successfully. However, when users try to connect to the printer from Windows NT Workstation 4.0 client computers, they receive the dialog box shown in the exhibit.

You want the printer driver to install automatically on the Windows NT Workstation computers. What should you do?

A．Copy the Windows NT 4.0 printer drivers to the Netlogon shared folders on all Windows NT Server 4.0 computers still configured as BDCs.

B．Copy the Windows NT 4.0 printer drivers to the Netlogon shared folders on the PDC emulator.

C．Change the sharing options on the printer to install additional drivers for Windows NT 4.0 or Windows 2000.

D．Copy the Windows NT 4.0 printer drivers to the Winnt\System32\printers\drivers folder on the Windows 2000 print Server.

正确答案：C
解析：Explanation:Windows2000printersautomaticallyallowWindows2000printerclientstodownloadthecorrectprinterdriver.However,down-levelclients,likeWindowsNT4.0,Windows95andWindows98wouldnotbeabletodownloadprinterdriversautomaticallyiftheWindows2000printserverdoesnothavethedown-levelprinterdrivers.Thesecanbeinstalledseparatelyontheprintserverthoughandthedown-levelclientswouldthenenjoythesameautomaticinstallationofprinterdrivers.Incorrectanswers:A\B\D:ThedriversshouldbeinstalledontheWindows2000printservernotcopied.

第9题：

You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）

A、Configure a roaming user profile for Stephen’s user account.
B、Configure the server properties of the printer system folder to connect to the shared printer.
C、Install the printer driver for the print device on the Windows NT workstation computer.
D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.

正确答案:A

第10题：

You are the network administrator for ExamSheet.net. You install Windows 2000 Professional on your portable computer. You use a docking station for your portable computer when you are in the office. You install a ISA-based network adapter in your docking station. You insert your computer into the docking station and start the computer. The network adapter is not detected during the startup process. You obtain a disk that contains the supported driver from the network adapter manufacturer. You want to allow Windows 2000 Professional to use the network adapter. What should you do?（）

A、Restart the computer in the docking station.
B、Run the Add/Remove Hardware wizard.
C、Use Device Manager to scan for hardware changes.
D、Copy the network adapter driver to the Winnt/Driver Cache/i386 folder.
E、Install the new network adapter driver.

正确答案:B,E

You are the administrator of your company’s network. You attempt to install a printer driver on a Windows 2000 computer for a user named Linda. You receive the following error message： "Error 11-Cannot install printer driver." The driver was originally

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