单选题A: I’m not at all satisfied with the service　　B: ______A Nobody has complained like that before.B I sincerely apologize for that.C I wonder why you are dissatisfied with it.D It’s not our fault as there are too many customers.

单选题

A: I’m not at all satisfied with the service　　B: ______

A

Nobody has complained like that before.

B

I sincerely apologize for that.

C

I wonder why you are dissatisfied with it.

D

It’s not our fault as there are too many customers.

正确答案： B

解析：
该题测试的是对于抱怨的回答。在正式场合下对于别人的抱怨要表示歉意。如果不是自己的错误可以委婉地进行解释，A、C、D项都没有做到这一点，因此都不合适，只有B项对。

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