programmed
granted
assumed
revealed
第1题:
(c) You have been making preliminary inquiries regarding matters arising from the previous year’s audit of Di Rollo.
It has been revealed that no action has been taken in response to the management letter prepared by the previous
auditors. Di Rollo’s management has explained that this was because it was ‘poorly prepared’ and ‘unhelpful’.
Required:
Briefly describe various criteria against which the effectiveness of a management letter may be assessed.
(7 marks)
第2题:
His continuous failure revealed his _____ to handle this matter.
A. ability
B. capability
C. unability
D. inability
第3题:
A. which
B. what
C. that
D. it
第4题:
The moral shortsightedness is revealed in the fact that _____.
[A] the government has stopped the experiment on human tissue
[B] the donation consent forms are difficult to understand
[C] the Human Tissues Act is an obstacle to important medical research
[D] embryonic research shows disregard for human life
第5题:
A、took it easy
B、took it for granted
C、took it up with
D、took advantage of
第6题:
In the case of Caesar Borgia, the author holds that
[A] Machiavelli has been objective.
[B] Machiavelli revealed his personality.
[C] Caesar Borgia was a deserved model.
[D] Machiavelli overvalued Caesar Borgia.
第7题:
Instead of trying to imitate reality in their works, many artists of the early twentieth century _____ their feelings and ideas in abstract art.
A:in the beginning to reveal
B:began to reveal
C:revealed the beginning
D:to begin revealing
第8题:
3 Fran?ois, Demetris, José and Giuseppe are a group of students from different Mediterranean countries, taking their
MBA in a large UK city. As part of their course requirements, the group has to come up with an innovative business
idea, research into the feasibility of that idea and then present their business plan to a panel. After considerable
brainstorming they have come up with the idea of a themed restaurant based around Mediterranean cooking, menus
and service provisionally called ‘Casa del Mediterraneo’ and located in the city centre.
Initial research has revealed suitable premises to rent, but also the severe competition they will face in a city that is
very cosmopolitan and well provided for with restaurants serving cuisine from many parts of the world. The city has
a student population of around 100,000 and this, together with a young working population, means that there is a
very vibrant social life and a real willingness to sample food from different parts of the world.
Required:
(a) Identify and evaluate the critical success factors and associated competences that the group should consider
in developing their business plan for the restaurant. (12 marks)
(a) New ventures are notoriously risky and it is vital that the group has a clear idea of the factors that will be critical to the
restaurant’s success and the capabilities and competences needed to achieve their critical success factors. Johnson, Scholes
and Whittington define critical success factors as ‘those product (or service) features that are particularly valued by a group
of customers, and, therefore where the organisation must excel to outperform. the competition’. The group have chosen to
enter a highly competitive market and one where it is very difficult to create a distinctive product or service for the customer.
It is important in establishing what factors are important that they know the features their potential customers will particularly
value in the restaurant business. All too often firms design products or services on the basis of what the ‘expert’ inside the
company thinks the customer wants. One of the major problems in setting up a new restaurant is that customers can easily
compare one restaurant with another. Often they are in close proximity making all aspects of the service, particularly price,
easily open to customer evaluation.
Clearly, service will be a critical factor but precisely how will it be defined? Does the customer look for fast food service with
an emphasis on being served quickly? This seems unlikely and a more likely requirement is that the table service replicates
the friendly ambience experienced at restaurants on the Mediterranean. Many of their customers will have experienced this
first-hand and this would reinforce the Mediterranean theme. To deliver this service the waiters/waitresses will need
appropriate training. The menu and quality of food will be key factors – they lie at the heart of the reason for setting up the
business. How is distinctiveness to be achieved? The quality of the chef and kitchen staff will determine the quality of the
food served. The design of the restaurant and its layout and seating are also features, which it is important to get right. Aboveall, there is the need to create a price/value combination that is difficult for competitors to beat.
The critical success factors will stem from using the restaurant’s resources in a distinctive way. In Hamel and Prahalad’s
terms, there are three tests that can identify core competences in a company. Firstly, the core competence has the potential
for transfer across a variety of markets – less likely in a small business. Secondly, a core competence should make a significant
contribution to the perceived customer benefits of the end product or service. Finally, the core competence will be difficult for
a competitor to imitate. In service businesses such as restaurants, imitation of less tangible factors such as the quality of tableservice may be much more difficult to copy than the features designed into a tangible product.
第9题:
Directions: Enormous changes took place in the last two decades of the 20th century, which is revealed in the changes on dinner tables. Here are two pairs of pictures. You are required to 1) describe the pictures, 2) interpret the pictures, and 3) make a comment upon it. You should write 160—200 words neatly on ANSWER SHEET 2.(20 points)
参考范文一
As is shown in the four pictures, there has been great change in Chinese diet since 1980s. Twenty years ago, people in the village always had corn, steam corn buns, sweet potatoes and vegetables as their main food. The urban people were comparatively rich, so they can afford the expensive dishes of rice, meat, eggs and fish daily. Nowadays it seems, to our surprise, the village people and city residents have exchanged their dinner tables.
The phenomenon reflects that people’s diet concept is changing while their living standard is progressing. On the one hand, with the improvement of the villagers’ living standard, the proportion of high-nutrition food, such as eggs and meat, has also increased in their diet. On the other hand, as many modern-day diseases, such as hypertension, high levels of blood lipids, and diabetes, are found to be diet-related disorders, the city dwellers have become more health-conscious, and they prefer the low-protein and high-fiber food to high-fat meals.
Of course, we can’t judge hastily which eating habit is better, because only a balanced diet can benefit people’s body. However, it is a pleasure to see more and more Chinese people are pursuing a better life by choosing a varied and balanced diet.
第10题:
The change in the attidues towards the Vcitorians is revealed in the fact that _____.
[A] the 100th anniversary of the death of Queen Victoria is celebrated
[B] the media publicizes events or people about the Victorian age
[C] people begin to highly praise Victorian heroes
[D] a new book regards Victorians as creators of the modern world