Remove network connections
Remove the RAM
Self ground on the computer case
Disconnect power to PC
第1题:
A. Warn the user
B. Report through proper channels
C. Wipe the drive
D. Give the computer back to the user
第2题:
A. Remove network connections
B. Remove the RAM
C. Self ground on the computer case
D. Disconnect power to PC
第3题:
A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?()
A. Run chkdsk.
B. Run an antivirus program.
C. Replace the faulty mouse.
D. Remove any recently added hardware.
第4题:
A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?()
第5题:
Which of the following should the technician do FIRST when replacing a motherboard?()
第6题:
A. Acquire the appropriate tools that are going to be used.
B. Touch the case to discharge static.
C. Remove loose jewelry.
D. Refer to manufacturer documentation.
第7题:
Which of the following should a technician do FIRST to troubleshoot a users network connectivity problem?()
第8题:
A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?() (Select TWO).
A. Set the clear password jumper on the motherboard
B. Enter the BIOS setup and select the clear password setting
C. Remove the power cord from the power supply and then plug it back in
D. Power cycle the PC
E. Remove the CMOS battery for 15 minutes
第9题:
A technician turns on a PC and before the computer boots up, the technician is prompted for apassword. The technician does not know the password. Which of the following can the techniciando to allow access to the PC?() (Select TWO).
第10题:
A technician receives a computer for repair and observes that the fan on the power supply is not moving. Which of the following should the technician do? ()