Network data cables are damaged.
Memory has become unseated.
The user has defragmented the hard drive.
Processor cooling fan is not functioning.
第1题：
A user has reported that they cannot access the company FTP site. The user states that they are using the IP address that was given to them “74200.92.105”. Which of the following is MOST likely the problem?（）
第2题：
A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?（）
第3题：
An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）
第4题：
A user is attempting to access a website but is getting a ‘Page cannot be displayed’ error. The technician checks the IP address of the computer and sees that it has been assigned 169.254.10.70. Which of the following is the MOST likely cause?（）
第5题：
A user on a network cannot access any network resources. The link light on the computer showsthat a connection is present. Which of the following is the MOST likely cause of the problem?（）
第6题：
A user has no network connectivity. A check of the associated port indicates that the interface is up， the line protocol is down. Which item would most likely cause this problem？（）
第7题：
A user explains that after the office was vacuumed the previous night their sound is not working and they cannot get onto the network. The user has verified that all of the PC’s cables are plugged into their respective ports. Which of the following is the MOST likely cause?（）
第8题：
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
第9题：
A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).
第10题：
A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）