The printer needs to be power cycled to clear the job.
The print server’s queue needs to be checked.
The printer needs to be set to factory defaults.
The user’s workstation needs to be rebooted.
第1题：
A. The printer will print according to specification.
B. The printer will stop printing immediately.
C. The printer will take longer to print.
D. The printer will print blank sheets of paper
第2题：
When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）
第3题：
A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）
A. Cycle the power on the network printer.
B. Verify the network cable is connected to the printer.
C. Reinstall the printer driver.
D. Restart the print spooler service.
第4题：
Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）
第5题：
A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）
第6题：
A user complains that the network printer is not printing. The system administrator knows there is a print queue for the network printer and needs to check on the queue. Which command is run?（）
第7题：
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
第8题：
A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）
A. Restart the print job in the print queue.
B. Print a test page from the printer properties.
C. Run the Add Printer Wizard.
D. Restart the print spooler service.
第9题：
The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）
第10题：
A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）