A technician is unable to eject a tape from a drive when pre

第1题：

A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）

• A、Use a jumper from the motherboard where the new drive is going to be installed.
• B、Use a jumper from a hard drive that is no longer functioning.
• C、Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.
• D、The new hard drive must be replaced

第2题：

A technician is unable to eject a tape from a drive when pressing the eject button. Which of the following is MOST likely the cause？（）

• A、Corrupt OS
• B、Array is rebuilding
• C、Driver problem
• D、Drive failure

第3题：

第4题：

A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255.0.0 Default Gateway. Which of the following could be causing the issue?（）

• A、The subnet mask is not correctly configured.
• B、The DNS client has not been configured on the computer.
• C、The DHCP client is unable to obtain an IP address from the DHCP server.
• D、The default gateway is not specified

第5题：

A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）

• A、Install new drivers on the computer.
• B、Install a new ink cartridge.
• C、Install a print head on the printer.
• D、Remove the packing tape from the print head.

第6题：

Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）

• A、The technician should always bend at the waist and lift with their arms.
• B、The technician should seek assistance from an available customer.
• C、The technician should always bend at the waist and lift with their back.
• D、The technician should get assistance from another technician.

第7题：

A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive.   After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next？（）

• A、 backup the BIOS configuration to use later
• B、 install the BIOS update from a command prompt
• C、 create a bootable floppy and copy the BIOS update tools to the floppy
• D、 read the manufacturer’s guidelines and recommendations on installing the update

第8题：

A company has recently upgraded all backup hardware and media from DLT IV to LTO3 tapes and tape drives. Several weeks after the upgrade， the development team discovers a corruption in one of the application servers and must restore from one of the DLT IV tapes.  Which of the following steps arenecessary for the server administrator to use these tapes？（）

• A、 Reformat the DLT IV tape in LTO3 format. Load the tape.
• B、 Install the DLT IV driver on the LTO3 drive. Load the tape.
• C、 Load the DLT IV tape into the LTO3 drive.
• D、 Replace the LTO3 drive with a DLT IV tape drive. Load the tape.

第9题：

A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）

• A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.
• B、Replace the CD/DVD drive.
• C、Pry the tray open with a small， flat head screwdriver.
• D、Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.

第10题：

From which of the following locations can a technician map a drive?（）

• A、System Properties
• B、Help and Support Center
• C、Add Hardware Wizard
• D、My Computer