Update the scanner drivers using certified drivers
Enable the USB port in the computers BIOS
Enable the USB hub controller in device manager.
Reinstall the USB device driver and disable the USB error detection
第1题：
You install a 16-Bit ISA sound card on your Windows 2000 Professional computer. You install the manufacturer’s device driver for the sound card. You then restart the computer. During the start up process, the computer stops loading and Windows 2000 Professional. You restart the computer, and again the computer stops loading Windows 2000 Professional computer. You start the computer in Safe Mode. What should you do next?（）
第2题：
You have a computer that runs Windows XP Professional. Many users share the computer. You install a local print device on the computer. You need to ensure that only members of a local group named Engineering can print documents to the local print device. Which settings should you modify on the printer?（）
第3题：
You are upgrading a computer from Windows 98 to Windows 2000 Professional. The computer is a 400-Mhz Pentium III, and has 128 MB of RAM and a 10-GB hard disk. You are performing the installation by using the Windows 2000 Professional CD-ROM. After the text mode installation portion is complete, you restart the computer. The BIOS virus checker on your computer indicates you're your computer is infected with a Master Boot Record virus.
What should you do before you continue the installation?
A．Remove the virus checker in Windows 98.
B．Disable the BIOS virus checker and restart the computer.
C．Run Fixmbr.Exe from the Windows 2000 Professional CD-ROM.
D．Modify the Boot.ini file to include a signature parameter on the ARC path of the system partition.
第4题：
You have a computer running Windows 2000 Professional. You have purchased a new USB scanner. You attached it to the USB port. When you go to device manager to see the status of the USB port， you find a USB controller there but with a yellow warning icon next to the host controller name. What should you do to resolve this problem？ （）
第5题：
You have a computer that runs Windows 7 Professional. You need to upgrade the computer to Windows 7Ultimate. You must achieve this goal in the minimum amount of time. What should you do?（）
第6题：
You have a computer that runs Windows 7 Professional. A removable drive is attached to the computer.You need to protect data on the removable drive by using BitLocker To Go. What should you do first? （）
第7题：
You are configuring 5 computers to use both Windows NT workstation 4.0 and Windows 2000 Professional. Each computer has an 8GB hard disk. You configure that hard disk on each computer to have two 4GB partitions. Windows NT workstation is installed on drive C. Windows 2000 Professional is installed on drive D. In Windows 2000 Professional you configure a disk quota on drive D to prevent users from saving work files on the disk. You restart the computer and load Windows NT workstation. You notice that users can still save files to drive D. You want to prevent users from saving files to drive D in either operating system. You also want to ensure that users can access both drives using either operating system. What should you do on each computer? （）
第8题：
You attach a USB camera to your Windows 2000 Professional computer. Windows 2000 Professional detects the camera and prompts you to install the manufacturer’s device driver. You do it， and then you restart the computer. When Win2000 Professional loads， you notice that your USB keyboard does not respond. You suspect that the camera drivers are not certified for Win2000 Professional. You want to configure your computer to enable your use keyboard and to prevent uncertified drivers from being installed in the future. What should you do？ （）
第9题：
You have a computer that runs Windows XP Professional. You replace the video graphics adapter in the computer and restart the computer. You discover that the hardware acceleration features of the video graphics card fail to function. You verify that the new video graphics adapter is certified for Windows XP Professional. You need to ensure that the hardware acceleration features of the video card function. What should you do?（）
第10题：
You have a computer running Windows 2000 Professional. You have purchased a new USB scanner. You attached it to the USB port. When you go to device manager to see the status of the USB port， You did not find any USB controller there. You then reboot your system and go to system BIOS settings and enable the USB Controller. But it is still missing. What should you do to resolve this problem？（）