英译中：Efficient customer response(ECR)
第1题：
“企业面对多品种、小批量的买方市场，不是储备了“产品”，而是准备了各种“要素”，在用户提出要求时，能以最快速度抽取“要素”，及时“组装”，提供所需服务或产品”是以下哪项的定义（）
第2题：
（） is an inventory strategy companies employ to increase efficiency and decrease waste by receiving goods only as they are needed in the production process， thereby reducing inventory costs.
第3题：
A.enables efficient customer serviceeffctiveness
B.provides anempowered fronline workforce
C.createsA more informed management.
D.generates customer-specific configurations
E.automatically matches customer needs to solutions
F.provides an ROI analysis for decision-makers
第4题：
What are three benefit that the Smart Business Architecture provides to customers?（）
第5题：
英译中：Quick response
第6题：
英译中：Customer service
第7题：
英译中：Customer relationship management(CRM)
第8题：
Due to slow response times， a customer purchased additional memory. After the memory was installed，response time was not improved. They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer？（）
第9题：
英译中：Customer /Competition/Change
第10题：
A customer with an IBM SAN Volume Controller attached to Windows servers calls their BusinessPartner storage specialist asking for configuration assistance. What is the appropriate response？（）