A user reports that the laser printer is constantly jamming on humid days. Which of the following is the MOST likely resolution to the problem?（）
第1题：
You are the domain administrator for . Active Directory domain. All client computers run Windows XP Professional.A user reports that she attempted to log on six times unsuccessfully. She reports that she logged on successfully yesterday. You discover that the user reset her password three days ago to comply with a new security policy that requires strong passwords.The account policies that are applied in the Domain Security Group Policy object (GPO) as shown in the following table.You need to ensure that the user can log on to the domain.What should you do?（）
A. Reset the password for the computer account.
B. Unlock the user account.
C. In the user account properties, select the Password never expires check box for the user account.
D. In the user account properties, select the User must change password on next logon check box for the user account.
第2题：
A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing DVD-RW drive are not operating. Which of the following needs to be replaced?（）
第3题：
A.Toner
B.Transfer roller
C.Fuser
D.Pickup assembly
第4题：
A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）
第5题：
A user states that their laser printer prints black and white streaks about half an inch wide down the left side of every page. Which of the following components MOST likely needs replacing?（）
第6题：
A laser printer displays ‘perform user maintenance’. The manufacturer’s information was not available when the user performed the maintenance, and the laser printer continues to display the maintenance code. Which of the following items needs to be performed?（）
第7题：
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
第8题：
A.The SSID broadcast is disabled.
B.Wireless router is improperly configured.
C.The user is connecting to the wrong SSID
D.The wireless NIC is defective.
第9题：
A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).
第10题：
A user reports that printed pages are smearing after the pages come out of a laser printer. Which of the following is the MOST likely problem?（）