A technician wants&#

第1题：

A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?（）

• A、Straight
• B、Console
• C、Crossover
• D、Loopback

第2题：

Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）

• A、The technician should always bend at the waist and lift with their arms.
• B、The technician should seek assistance from an available customer.
• C、The technician should always bend at the waist and lift with their back.
• D、The technician should get assistance from another technician.

第3题：

第4题：

A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).

• A、Boot into Safe Mode
• B、Replace the motherboard
• C、Uninstall the application
• D、Replace the hard drive
• E、Install more RAM

第5题：

A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）

• A、System logs
• B、Security logs
• C、Application logs
• D、Application installation logs

第6题：

A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）

• A、The technician plugged a USB 2.0 device into a USB 1.1 port.
• B、The technician needs to reboot the computer for the device to work.
• C、The technician plugged a USB 1.1 device into a USB 2.0 port.
• D、The front panel connectors are not plugged into the motherboard.

第7题：

A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive.   After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next？（）

• A、 backup the BIOS configuration to use later
• B、 install the BIOS update from a command prompt
• C、 create a bootable floppy and copy the BIOS update tools to the floppy
• D、 read the manufacturer’s guidelines and recommendations on installing the update

第8题：

第9题：

A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? （）

• A、CD
• B、DIR
• C、MD
• D、RD

第10题：

A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）

• A、Cable tester
• B、Multimeter
• C、Toner probe
• D、Loopback plug