A technician has a laptop in for repair with a consistent video corruption issue. The issue is seen on the local display and on an external monitor. The issue happens on the BIOS setup screen as well as within Windows. Which of the following laptop components is MOST likely failing?（）
第1题：
A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）
A. Task Manager
B. Device Manager
C. DEFRAG
D. Event Viewer
第2题：
After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause？（）
第3题：
A.PATA
B.SATA
C.Solid state
D.RAID
第4题：
A user states that they are trying to project their laptop to a screen for a presentation. They have plugged the projector cable into their laptop, and turned the projector on, but no signal is found. Which of the following should the technician perform FIRST?（）
第5题：
A user has purchased a laptop that has no means to charge the battery. Which of the followingwould the user MOST likely purchase?（）
第6题：
A user states that they are trying to project their laptop to a screen for a presentation. They have plugged the projector cable into their laptop, and turned the projector on, but no signal is found. Which of the following should the technician perform FIRST?（）
A. Ensure the projector is receiving power
B. Verify the laptop is not running on battery
C. Toggle the function key for displays
D. Replace the projector cable with another
第7题：
The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）
第8题：
A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）
A. Replace the motherboard.
B. Check all connections.
C. Replace the USB controller.
D. Check the PS/2 connector.
第9题：
A user states that the LCD display on their laptop has intermittent lines on the screen. The technician notices that when the display panel is moved, the line appears and then disappears. Which of the following is the MOST likely cause?（）
第10题：
A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）