IBM remote support&en

第1题：

A customer is involved in an IBM critical situation （CritSit）. The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM？（）

• A、The business partner was required to perform a TDA and failed to do so
• B、The business partner recommended a nonworking configuration
• C、The business partner did not support the customer correctly
• D、The business partner failed to sell Remote Technical Support （RTS）

第2题：

What are two circumstances for which it may be advisable to use the  silent uninstallation method instead of an interactive method？（）

• A、 The Administrator is unable to successfully export DISPLAY to a  remote server.
• B、 IBM Tivoli Workload Scheduler is installed on a server for which  there is no console access.
• C、 DNS is not working properly and the server cannot be accessed  remotely to run the uninstallation script.
• D、 TCP on the server on which IBM Tivoli Workload Scheduler is  installed is configured for half-duplex rather than full-duplex.
• E、 The remote IBM Tivoli Workload Scheduler server is multi-homed， thus  the return connection to IBM Tivoli Workload Scheduler cannot be  established thereby requiring the use of the silent  uninstaller.

第3题：

第4题：

A customer has 15 IBM x365 servers in a rack environment and is using IBM Director for systems management.  They require the ability to restart any server independent of the operating system.  Which of the following is the most cost-effective solution？（）

• A、Interconnect the service processors and use the IBM Director Agent
• B、Install RSA II in each server and chain together the systems management processors
• C、Install the RSA II in the top server and chain together the service processor interconnect
• D、Install the IBM Director Agent on each server and use the remote control function to restart the servers

第5题：

A customer wants to deploy VMWare ESX on four-way Intel systems.  They are considering IBM and Dell.Which of the following is an advantage IBM has over the competition？（）

• A、IBM provides optional Remote Technical Support for hardware， NOS， and VMWare.
• B、The IBM xSeries EXA chipset has extensions to provide better efficiency for the VMFS file system.
• C、IBM servers can address larger LUNs on SAN storage than Dell.
• D、IBM provided VMWare with the majority of their internal drivers for ESX.

第6题：

PLC-5/40E在REM状态下有两种情况：（）

• A、REMOTE RUN和REMOTE START
• B、REMOTE RUN和REMOTE PROG
• C、REMOTE START和REMOTE PROG
• D、REMOTE RUN和REMOTE STARTPROG

第7题：

During a review of environmental requirements before ordering an IBM System z9 server and IBM System Storage DS8700， the customer states that the available power is 220 volts AC.  Which feature should be included with the DS8700 order（）  

• A、Low Voltage
• B、High Voltage
• C、Remote System z Power Control
• D、Battery Assembly

第8题：

A retailer has IBM and HP servers.  They are comparing the IBM DS4500 storage solution to their current HP StorageWorks EVA 2C12D.  Which TWO of the following are the key advantages of the IBM solution over the EVA product？（）

• A、DS4500 offers better connectivity to the IBM iSeries Servers.
• B、DS4500 ships with remote volume mirroring （RVM） and Flashcopy services.
• C、DS4500 offers virtual arrays and fibre tape backup options that make it a less expensive solution.
• D、DS4500 offers storage manager software standard while EVA requires purchasing of the management software.
• E、DS4500 offers a flexible solution customizable by the customer while EVA ships standard with a minimum of six disk enclosures.

第9题：

What is the name of the IBM solution that helps to monitor power consumption to allow better utilization of available power resources？（）

• A、IBM Capacity Manager
• B、IBM Active Energy Manager
• C、IBM Remote Deployment Manager
• D、IBM Virtualization Manager

第10题：

A customer has a large HP Intel infrastructure and is actively managing these servers with Insight Manager.  They recently purchased an IBM x346 server for a remote office database project.  They do not want to run additional systems management software but require to be notified of PFA and hardware alerting on critical hardware components.  Which of the following solutions would accomplish this？（）

• A、Install an RSA II Slimline card on the IBM server and configure to send email alerts
• B、Enable the IBM management option in Insight Manager
• C、Install and configure a Director agent on the IBM server
• D、Configure the systems management processor on the IBM server