back up the system data
gather information about the problem
try rebooting the system to see if that fixes the problem
check the System Error Log or Event Log
第1题:
A. Run a System Restore
B. Check Device Manager
C. Check the Event Logs
D. Check the System Information
第2题:
A system administrator noticed several error messages on the screen while the system was booting up; but was not able to write them down. Where should the system administrator look for the console log, assuming it is in the default location?()
第3题:
Your network contains a server named Server1 that runs Windows Server 2008 R2.You need to ensure that an administrator is notified by e-mail if the Event Viewer logs any error.What should you do from the Event Viewer console?()
A. Create a custom view, and then click the Filter Current Custom View action.
B. Create a custom view, and then click the Attach Task to This Custom View action.
C. From the System log, click the Filter Current Log action.
D. From the System log, select an Error event, and then click the Attach Task to This Event action.
第4题:
A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?()
第5题:
Which of the following is the MOST important step in creating a system classification list?()
第6题:
You schedule a task to run after 15 minutes. After an hour, you check the Event Viewer system log. It contains the error message: "The Task Scheduler service failed to start". You want to run the scheduled task again. What should you do before restarting the Task Scheduler? ()
第7题:
What is the most important in the logistics information system? ()
第8题:
A. Events log
B. System log
C. User Access log
D. Admin Access log
第9题:
A program is crashing and causing the computer to lockup. Which of the following is the BESTlocation for a technician to check for further information about the cause of the crash?()
第10题:
What is the FIRST and most important step in system troubleshooting?()