单选题Which components are designed to be conveniently replaced by a service technician？（）A SMDs（surface mounted devices）B FRUs（field replacement units）C FESsD BEMs

第1题：

第2题：

An administrator installed new components on a server. After the device installation， two of the components fail.Which of the following is the cause of the problem？（）

• A、The server was not powered off correctly.
• B、The proper ESD procedures were not used.
• C、The devices were installed in the incorrect sequence.
• D、The devices are incompatible with the system.

第3题：

第4题：

The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）

• A、The memory
• B、The CMOS battery
• C、The PCIe power jack
• D、The processor for chip creep

第5题：

What is the result when all Cisco Enterprise Campus Architecture components are designed withinteroperability in mind? （）

• A、high availability
• B、strengthened security
• C、improved connectivity options
• D、continuity of service

第6题：

Which three components of the Cisco SMB Assistant Service?（）

• A、Advanced replacement on the next business day
• B、Support for every Cisco Product
• C、Cases Opened Via E-mail or Telephone at any time
• D、Immediate Support from the Cisco TAC Engineers
• E、NBD callback from a Specialized Engineer During Regular Business Hours
• F、Support for low-end products only

第7题：

A technician has lost a necessary jumper for a new hard drive that must be installed immediately.Which of the following is the BEST solution?（）

• A、Use a jumper from the motherboard where the new drive is going to be installed.
• B、Use a jumper from a hard drive that is no longer functioning.
• C、Contact the manufacturer of the new hard drive and have a replacement jumper shipped immediately.
• D、The new hard drive must be replaced

第8题：

第9题：

Which three are components of the Cisco SMARTnet service？ （）

• A、 NBD callback from specialized engineers during regular business hours
• B、 support for every Cisco product
• C、 support for low-end products only
• D、 cases opened via e-mail or telephone at any time
• E、 advanced replacement on the next business day
• F、 immediate support from the Cisco TAC engineers

第10题：

A computer boots up with the error "CMOS Checksum Failure." Which of the following components needs to be replaced？（）

• A、power supply
• B、CMOS chip
• C、motherboard
• D、CMOS battery