单选题A customer notifies the integrator that the system keypad reports trouble at a window. Upon inspection， the customer finds the window closed and locked； the customer resets the system and it fails to correct the issue. Which of the following steps shou

第1题：

A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check？（）

• A、Speakers are in regulatory compliance.
• B、Speakers are on and the mute is off.
• C、Ensure the speakers are on the Windows HCL.
• D、Verify the system has enough hard drive space.
• E、The audio driver is installed correctly.
• F、Speakers are plugged into the correct jack.

第2题：

An IBM XIV system with nine modules and 2 TB disks is being proposed to a customer who needs to increase disk capacity in the data center. The customer is concerned about data growth andcost after the initial purchase. Which of the following factors of the solution should be stressed to the customer to address data growth?（）

• A、the XIV system can be scaled by the addition of modules
• B、XIV offers thin provisioning for all available host operating systems
• C、reduced operating costs will pay for another XIV system in less than two years
• D、the management GUI allows the administrator tovirtualize the entire storage system quickly

第3题：

Which phase includes the activity of assisting the customer to monitor their Cisco Unified Communications system performance and to respond to trouble reports（）

• A、Maintain
• B、Deploy
• C、Operate
• D、Optimize

第4题：

Which of the following customer environments is addressed by IBM System Storage N series gateways?（）

• A、 a customer with CIFS, NFS and GPFS requirements 
• B、 a customer wanting to natively implement Easy Tier 
• C、 a customer who has large block sequential write requirements 
• D、 a customer who needs to consolidate multiple storage controllers under one managementinterface 

第5题：

A customer is consolidating seven IBM i partitions onto a POWER7 system, using VIO Server to virtualize resources.Which of the following PowerVM editions is appropriate for this customer?（）

• A、IBM i Edition
• B、Express Edition
• C、Standard Edition
• D、Enterprise Edition

第6题：

A customer notifies the integrator that the system keypad reports trouble at a window. Upon inspection， the customer finds the window closed and locked； the customer resets the system and it fails to correct the issue. Which of the following steps should the integrator take to resolve the issue？（）

• A、Check that the sensor is not misaligned.
• B、Clean the space between the sensor and the plate.
• C、Toggle the tamper switch to reset the sensor.
• D、Bypass the zone.

第7题：

A customer wants to update their system with the lasted drivers. Which the following tool you suggest？（）

• A、Bootable Media Creator
• B、Advanced Settings Utility
• C、UpdateXpress System Pack Installer
• D、ServerGuide Scripting Toolkit

第8题：

A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?（）

• A、Run a System Restore
• B、Check Device Manager
• C、Check the Event Logs
• D、Check the System Information

第9题：

A customer requires management capabilities for installed pSeries systems via a Microsoft Windows system. Which of the following should be considered？（）

• A、TSM
• B、PSSP
• C、WebSM
• D、LoadLeveler

第10题：

A Technical and Delivery Assessment (TDA) is a structured technical inspection of a completed solution design. After the inspection is complete, what deliverable can the customer expect?（）

• A、Verification of the expected performance of the new solution.
• B、A document used by IBM manufacturing to build and ship the system solution.
• C、An IBM Quality Assurance Certificate which is supplied to the customer with the system.
• D、A list of actions that are recommended to reduce risk and create a successful implementation.