Turn over current design to Techline to create configurations
Perform knowledge transfer of design requirements to Business Partner then disengage
Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA)
Work with business partner to engage Techline to create configurations
第1题：
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）
第2题：
A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）
第3题：
A retail customer has just install an IBM option into their server， but the option is not working properly. Which the following should be checked to determine if the devices is supported in the server？（）
第4题：
An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution？（）
第5题：
An opportunity has been successfully won by a Business Partner in collaboration with IBM. Whohas responsibility for conducting the TDA process?（）
第6题：
A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）
第7题：
Which of the following customer environments is addressed by IBM System Storage N series gateways?（）
第8题：
An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix， two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction（）
第9题：
An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations. During the process the customer has changed the design numerous times and has significantly increased the scope. They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?（）
第10题：
A UNIX customer has a Symmetrix DMX that has crashed three times in the past six months， causing data loss. The customer is shopping for an enterprise storage solution to provide point-in- time copy functionality without a fixed relationship to its primaries. Which IBM solution best meets this customer’s requirements（）