A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?（）
第1题：
Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?（）
A. The document is set to hidden.
B. The document is locked.
C. The document was saved as a system document.
D. The document is owned by the first user.
第2题：
A(n) ______ document is an interlinked system of documents in which a user may iump from one document to another in a nonlinear,associative way．
A．Hipertext
B．Web
C．Html
D．XML
第3题：
Multipurpose Internet Mail Extension(MIME)is a(71)document messaging standard in the Internet enviroment, with MIME, users can send(72)Email messages that include audio, video, graphices, and text to any other user of a TCP/IP network. Richtext information can also be(73)into messages. It defines the fonts, formats, and(74)features of a document so the document can be easily(75)on many different types of systems.
A．complete
B．compound
C．simple
D．efficient
第4题：
A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）
第5题：
What is a primary objective of the security architecture assessment? （）
第6题：
A. Create an incident record
B. Verify the problem is resolved
C. Document the solution
D. Notify the user the problem is resolved
第7题：
describes how to interact with the information system to accomplish specific tasks.
A.System specification
B.Program specification
C.User guide
D.System document
第8题：
You are the administrator of Ezonexam's network.
An employee named Mark has a local user account on a Windows 2000 Professional computer. Mark has rights and permissions to multiple files and folders on the computer. All of Mark's permissions are being granted through group membership. Mark recently hired a new employee named Eric as his assistant.
You want Eric to have the same rights and permissions that Mark has on the Windows 2000 Professional computer. You want to accomplish this with the least amount of administrative effort.
What should you do?
A．Create a new local group. Create Eric's user account. Add Mark's user account and Eric's user account to the new group.
B．Create Eric's user account. Copy Mark's profile to Eric's user account.
C．Create Eric's user account. Make Eric's user account a member of all the same groups as Mark's user account.
D．Create Eric's user account. Copy the registry entries in the subkey that correspond to Mark under HKEY_USERS to the subkey that corresponds to Eric.
第9题：
The last step in resolving an end user ticket should be which of the following?（）
第10题：
设S=“A；/document/Mary.doc”，则strlen（s）=（），“/”的字符定位的位置为（）。